People Operations Manager

Sprout Solutions Phil.; Philippines; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

Sprout Solutions Phil. is seeking a VP of Operations to lead the People Operations team and drive HR operational excellence. You will shape HR strategies, policies, recruitment, onboarding and performance management to support business growth and client interactions.

The role requires experience in HR, strong partnership skills, and a focus on AGILE practices within a dynamic environment. You will engage across departments and represent Sprout Solutions in industry events.

Qualifications

• 3+ years in human resources or related field, preferably in a creative environment.
• Creative solutions and authentic partnership with business stakeholders.
• Strong knowledge of HR best practices, policies and DOLE standards.
• Excellent written and verbal communication; agile, millennial-driven environment.

Responsibilities

• Lead the People Operations team to carry out HR operational activities.
• Develop and implement innovative HR strategies aligned with business vision.
• Oversee recruitment, onboarding and policy implementation.
• Monitor HR metrics and report to management for decision support.
• Ensure legal compliance in HR practices.
• Represent Sprout Solutions in HR communities and events.
• Foster a positive, AGILE working environment.
• Collaborate with other departments to align HR initiatives.
• Drive performance appraisal processes and compensation programs.

Skills

HR strategy

People operations

Recruitment

Policy development

Performance management

Agile environment

Communication

Education

Bachelor's degree in HR or related field

Tools

Sprout platform

Job description

VP of Operations

MAIN AREA OF RESPONSIBILITY:

The People Operations Manager will assist in leading the People Operations team to carry out Human Resources operational activities. The role requires experience in the Human Resources/People Operations function. The role also requires interaction with our clients, so some experience on this front would be beneficial.

TASKS:

• Develop and implement innovative HR strategies and initiatives aligned with the overall business strategy and vision of the company
• Assist in establishing and implementing company policies
• Manage the recruitment, selection and onboarding process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Oversee and manage a performance appraisal system that drives high performance
• Spearhead compensation and benefits program for the company
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Become the ultimate power user of the Sprout platform
• Represent Sprout Solutions in HR communities, events, etc. and and build relationships within the industry
• Nurture a positive and AGILE working environment
• Assist the Head of People Operations to lead the People Operations team
• Ensure that the team is running operations in a seamless manner
• Assist in any Human Resources initiatives as needed
• Monitor and report on the operational KPIs
• Look for ways to improve the operational processes
• Coordinate with other departments
• Perform other duties assigned by the company

QUALIFICATIONS | COMPETENCIES:

• 3+ years of experience in human resources, organization development, training or related talent planning field, preferably in a creative environment
• Must be able to provide creative solutions and unique approaches to HR/business challenges
• Must be an authentic thought partner with confidence and courage to push boundaries
• Proven knowledge of HR industry best practices, policies, and DOLE standards
• Strong integration and strategic planning skills
• Strong facilitation and presentation skills; able to communicate and work well with a agile millennial-driven environment
• Demonstrated problem solving and decision making skillsDemonstrated ability to influence and partner within a diverse organization to help drive business results
• Proven ability to manage conflict and the courage to challenge organizational thinking
• Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to variety of audiences