People Data Operations Lead

City of Shakopee, MN; Mandaluyong; On-site; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Medical insurance

Employee Assistance Program

Flexible time off

Parental leave

Job summary

Emerson is seeking a People Data Operations Lead to oversee a team handling employee data operations and HR transactions within a centralized HR function in Mandaluyong City, Philippines.

You will supervise specialists, ensure data integrity, and collaborate with Payroll, Benefits, IT, and Talent Acquisition to optimize processes while upholding confidentiality and data privacy.

Qualifications

• Bachelor's degree in Human Resources, Business, Payroll, or a related field.
• 3+ years of related work experience in a multi-division environment.
• Proficiency with Microsoft Office applications (Outlook, Teams, Excel, Word, PowerPoint).
• Ability to work in a team with minimal supervision.
• Excellent verbal and written communication across disciplines.
• Understanding of FLSA and employment regulations.
• Willingness to adapt to change and work in a fast-paced environment.
• Strong problem-solving, attention to detail, and data confidentiality.

Responsibilities

• Supervise multiple specialists supporting record management and data inquiries across a world region.
• Support regional managers with location management needs via the Emerson Matrix Manager role.
• Handle HR data processes including legal, security, safety administration.
• Provide input for performance and track workflow metrics.
• Assign tasks and monitor team workflow; review metrics regularly.
• Maintain schedules and ensure service goals are met.
• Train and guide direct reports on HR system transactions.
• Advise on handling HR, employee, and people manager inquiries.
• Drive accurate entry of employee data for downstream impacts.
• Promote an inclusive team environment and manage escalations.
• Coordinate with Payroll, Benefits, IT, Talent Acquisition, and Employee Experience.
• Ensure data integrity and confidentiality across processes.
• Identify and report errors impacting productivity and the employee experience.
• Participate in system testing and process enhancements.

Skills

Communication

Teamwork

Attention to detail

Multi-tasking

Adaptability

Problem-solving

Education

Bachelor's degree in Human Resources, Business, Payroll, or related field

Tools

Microsoft Office Suite

Oracle ERP

Excel formulas & analytics

Job description

If you are a People Data Operations Lead professional looking for an opportunity to grow your career, this gives you the chance to lead a team responsible for employee data operations and HR-related transactions within a centralized HR function. In this role, you will manage specialists completing tasks in resourceful and effective ways, leveraging deep knowledge of HR systems and processes. You will ensure that the team achieves the desired level of customer service through operational support.

If this sounds like a perfect fit for you, and join our team in Mandaluyong City, Philippines!

In This Role, Your Responsibilities Will Be:

• Provide supervisiontomultiple specialists supportingoverall record management and data inquiries acrossa world region
• Support regional managers with location management needs via the Emerson Matrix Manager role
• Legal, Security and Safety administration
• Provide input for performance
• Assign tasks and monitor workflow of the team
• Review metrics with management regularly to analyze workflow and trends
• Maintain schedules and arrange coverage to ensure servicegoals are met
• Train and guidedirect reportsontransactions within HR systems
• Support and advisedirect reportson the handling of HR, employee and people manager inquiries
• Driveaccurate and timelyentry of employee datafor successful downstream impacts
• Promote a cohesive and inclusive team environment
• Manage case escalations using functional resources management
• Support more complex transactions related totransfers and terminations
• Initiate contact with direct reports and customers at regular intervals to maintain cohesion and teamwork
• Liaise withother functions, includingPayroll, Benefits, Talent Acquisition, IT, Employee Experience, etc., to address employeeinquiries
• Promote HCM process and data integrity as well as confidentiality and data privacy
• Track resolution of issues and risks critical tooperationsto achieveservice goals
• Identify and report unknown/unresolved errors that impact productivity and/or the employee experience
• Provideinput onnew and existing processesto promote continuous improvement and team efficiency
• Participate insystem update and enhancement testing, providing feedback and validating impact after implementation
• Maintain good knowledge in the software tools that are used to manage and maintain accuratedataprocessing
• Research and investigate laws and regulations as needed
• Other duties as assignedby management

Who You Are:

You adjust communication to fit the audience and the message. You learn from new experiences, others, and structured learning opportunities, making continuous development a priority. You readily adapt your approach to changing situations. You take time to understand problems, ask thoughtful questions, and seek feedback to strengthen outcomes. You build trust through collaboration, responsiveness, and a commitment to delivering quality service.

For This Role, You Will Need:

• Bachelor's degree in Human Resources, Business, Payroll, or a related field.
• 3+years of related work experience, preferably in a multi-division, multi-state environment
• Must be able to use MicrosoftOffice, including Outlook, Teams, Excel, Word, PowerPoint
• Ability to work in a team environment with minimum supervision
• Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management
• Ability to understandFLSA, and other employment regulations
• Ability to show promptness and urgency in recognizing priority of tasks
• Ability and willingness to accept change
• Ability to function effectively in a rapid-paced environmentMust be able to think logically and creatively to resolve problems and prevent them from reoccurring
• Must be detail-oriented and conscious of data confidentiality requirements
• Ability to understand processes without every detail needing to be defined
• Must be able to multi-task

Preferred Qualifications that Set You Apart:

• Experience with Oracle applications is a plus.
• Advanced knowledge of Microsoft Excel formulas and analytics is a plus.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.