People Data Operations Lead

Copeland; Mandaluyong; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Emerson is seeking a People Data Operations Lead in Mandaluyong, Philippines, to lead a team handling employee data operations and HR-related transactions within a centralized HR function. You will supervise specialists, ensure service quality, and liaise with Payroll and IT to address inquiries.

The role requires a Bachelor's in HR/Business, 3+ years of experience, and strong MS Office skills. You will promote data integrity, confidentiality, and continuous improvement within a fast-paced

Qualifications

• Bachelor's degree in HR, Business, Payroll, or related field.
• 3+ years of related work experience, preferably in a multi-division environment.
• Proficient in Microsoft Office applications (Outlook/Teams/Excel/Word/PowerPoint).
• Ability to work in a team with minimal supervision.
• Excellent verbal and written communication across disciplines.
• Understand FLSA and other employment regulations.
• Able to adapt to change and work in a fast-paced environment.
• Detail-oriented with strong data confidentiality awareness.

Responsibilities

• Supervise multiple specialists handling record management and data inquiries across a world region.
• Support regional managers with location management needs.
• Handle HR, employee, and people manager inquiries with guidance.
• Drive accurate and timely entry of employee data for downstream processes.
• Coach direct reports on HR system transactions and processes.
• Escalate and manage cases using available resources.
• Collaborate with Payroll, Benefits, Talent Acquisition, IT, and Employee Experience teams.
• Promote data integrity, confidentiality, and privacy policies.

Skills

Communication

Team collaboration

Data confidentiality

Problem solving

Adaptability

Multitasking

Education

Bachelor's degree in Human Resources, Business, Payroll, or a related field

Tools

Microsoft Office

Oracle applications

Advanced Excel

Job description

If you are a People Data Operations Lead professional looking for an opportunity to grow your career, this gives you the chance to lead a team responsible for employee data operations and HR-related transactions within a centralized HR function. In this role, you will manage specialists completing tasks in resourceful and effective ways, leveraging deep knowledge of HR systems and processes. You will ensure that the team achieves the desired level of customer service through operational support.

Location: Mandaluyong City, Philippines

In This Role, Your Responsibilities Will Be:

• Provide supervisiontomultiple specialists supportingoverall record management and data inquiries acrossa world region

• Support regional managers with location management needs via the Emerson Matrix Manager role

• Legal, Security and Safety administration

• Provide input for performance

• Assign tasks and monitor workflow of the team

• Review metrics with management regularly to analyze workflow and trends

• Maintain schedules and arrange coverage to ensure servicegoals are met

• Train and guidedirect reportsontransactions within HR systems

• Support and advisedirect reportson the handling of HR, employee and people manager inquiries

• Driveaccurate and timelyentry of employee datafor successful downstream impacts

• Promote a cohesive and inclusive team environment

• Manage case escalations using functional resources management

• Support more complex transactions related totransfers and terminations

• Initiate contact with direct reports and customers at regular intervals to maintain cohesion and teamwork

• Liaise withother functions, includingPayroll, Benefits, Talent Acquisition, IT, Employee Experience, etc., to address employeeinquiries

• Promote HCM process and data integrity as well as confidentiality and data privacy

• Track resolution of issues and risks critical tooperationsto achieveservice goals

• Identify and report unknown/unresolved errors that impact productivity and/or the employee experience

• Provideinput onnew and existing processesto promote continuous improvement and team efficiency

• Participate insystem update and enhancement testing, providing feedback and validating impact after implementation

• Maintain good knowledge in the software tools that are used to manage and maintain accuratedataprocessing

• Research and investigate laws and regulations as needed

• Other duties as assignedby management

Who You Are:

You adjust communication to fit the audience and the message. You learn from new experiences, others, and structured learning opportunities, making continuous development a priority. You readily adapt your approach to changing situations. You take time to understand problems, ask thoughtful questions, and seek feedback to strengthen outcomes. You build trust through collaboration, responsiveness, and a commitment to delivering quality service.

For This Role, You Will Need:

• Bachelor's degree in Human Resources, Business, Payroll, or a related field.

• 3+years of related work experience, preferably in a multi-division, multi-state environment

• Must be able to use MicrosoftOffice, including Outlook, Teams, Excel, Word, PowerPoint

• Ability to work in a team environment with minimum supervision

• Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management

• Ability to understandFLSA, and other employment regulations

• Ability to show promptness and urgency in recognizing priority of tasks

• Ability and willingness to accept change

• Ability to function effectively in a rapid-paced environment

• Must be able to think logically and creatively to resolve problems and prevent them from reoccurring

• Must be detail-oriented and conscious of data confidentiality requirements

• Ability to understand processes without every detail needing to be defined

• Must be able to multi-task

Preferred Qualifications that Set You Apart:

• Experience with Oracle applications is a plus.

• Advanced knowledge of Microsoft Excel formulas and analytics is a plus.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.

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WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact:@emerson.com.

ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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