Payroll Support

iSupport Worldwide; Pasig; On-site; PHP 3,774,000 - 5,346,000; Full time

Job summary

iSupport Worldwide is seeking an ADP Payroll Specialist to join our team in the Philippines. You will process off-cycle payments, finalize CA/NV payrolls, and manage Wisely Pay Cards in ADP, while ensuring timely, accurate, and compliant payroll operations.

You will review timecards, maintain employee payroll data, and support legal/audit requests, with focus on confidentiality and compliance in a fast-paced environment.

Qualifications

• Hands-on experience with ADP Workforce Now or ADP Lyric.
• End-to-end payroll processing experience (including off-cycle and final pay).
• Exposure to US payroll environment (multi-state preferred: CA, NV, WA).
• Timekeeping review and error resolution.
• Data entry accuracy: DD, W4, employee changes.
• Ability to handle confidential payroll and legal-related records.
• Deadline oriented and fast paced work environment.
• Process Final Cheque for NV and CA communities on daily Basis.
• Enrolling Wisely Cards in ADP.
• Sending Unemployment notices to the communities.

Responsibilities

• Process off-cycle payments for missed hours and vacation donations accurately and on time.
• Prepare and process final paychecks for NV and CA employees on a daily basis, ensuring compliance with state requirements.
• Enroll and manage Wisely Pay Cards within ADP.
• Review and update vacation balances for terminated employees, including those based in WA.
• Conduct employment verifications (written and verbal) in a timely and compliant manner.
• Prepare and send unemployment notices to applicable communities.
• Generate and review SAW reports for Workers' Compensation purposes.
• Assist in providing payroll records and documentation for Legal and audit requests.
• Maintain and update employee payroll information in ADP (DD, W‑4, changes).
• Review timecards for accuracy, coordinate corrections with Business Office.

Skills

Multistate payroll knowledge

Timekeeping review

Data entry accuracy

Payroll confidentiality

Deadline oriented

Tools

ADP Workforce Now

ADP Lyric

Wisely Pay Cards

Job description

ADP Payroll Specialist - Key Responsibilities

• Process off‑cycle payments for missed hours and vacation donations accurately and on time
• Prepare and process final paychecks for Nevada (NV) and California (CA) employees on a daily basis, ensuring compliance with state requirements
• Enroll and manage Wisely Pay Cards within ADP
• Review and update vacation balances for terminated employees, including those based in Washington (WA)
• Conduct employment verifications (written and verbal) in a timely and compliant manner
• Prepare and send unemployment notices to applicable communities
• Generate and review SAW reports for Workers' Compensation purposes
• Assist in providing payroll records and documentation for Legal and audit requests

Maintain and update employee payroll information in ADP, including:

• Direct Deposit (DD)
• W‑4 forms
• Address, name, and badge number changes
• Review employee timecards for accuracy, identify discrepancies, and coordinate corrections with Business Office
• Managers (BOMs) and General Managers (GMs)
• Ensure proper payroll document filing and record maintenance in accordance with company policy and compliance standards

Requirements

Must have the following:

• Hands-on experience with ADP Workforce Now or ADP Lyric
• End-to-end payroll processing experience (including off-cycle and final pay)
• Exposure to US payroll environment (multi-state preferred: CA, NV, WA)
• Timekeeping review and error resolution (e.g., timecards, discrepancies)
• Data entry accuracy: DD, W4, employee changes
• Ability to handle confidential payroll and legal-related records
• Deadline oriented and fast paced work environment
• Process Final Cheque for NV and CA communities on daily Basis
• Enrolling Wisely Cards in ADP
• Sending Unemployment notices to the communities