Payroll Officer

AIPI Acquire Intelligence Philippines Inc.; Pasig; On-site; PHP 558,000 - 893,000; Full time

Job summary

AIPI Acquire Intelligence Philippines Inc. is seeking a Payroll Officer to support high-volume, accurate payroll processing for Australian and New Zealand operations.

The role requires Dayforce and payroll experience, strong attention to detail, and excellent communication skills to handle queries and ensure compliance with SOPs.

Qualifications

• Required Skills & Competencies: Australian payroll experience preferred; NZ experience an advantage.
• High volume data entry experience and Dayforce experience preferred.
• Strong attention to detail and excellent communication/customer service skills.

Responsibilities

• The Payroll officer is responsible for high-volume, accurate payroll data entry and transactional processing for fortnightly Australian and New Zealand payroll.
• Triage tier-1 employee and manager queries and support inbox management; resolve routine items and escalate complex items.
• Follow payroll SOPs and SOE, ensure compliance, identify process-improvement opportunities and flag anomalies early.
• Maintain payroll records and documentation digitally in line with company policies.

Skills

Australian payroll experience

NZ payroll experience

High-volume data entry

Attention to detail

Communication skills

Tools

Dayforce

PayGlobal

SAP

Chris21

UKG

Workday

Excel

Outlook

Word

Teams

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact!

Why Join the A-Team? Come for a career, stay for the fun! Enjoy 14 months of pay* HMO coverage for you and your family Yearly Kick Off Parties with major giveaways (like the car in 2023) Grow your career - yes, we love to promote internally Do meaningful work and collaborate with the best 900 promotions given each year 2,700+ leadership training courses

A Glimpse into Your New Role

The Payroll officer is responsible for high-volume, accurate payroll data entry and transactional processing supporting fortnightly Australian and New Zealand payroll, prepared for review by the Senior Payroll Specialist and onshore sign-off.

Transactional Processing

Perform high-volume, accurate data entry for new hires, employee changes and standard terminations. Chase and validate timesheet and roster exceptions in Dayforce. Enter leave, deductions and entitlement updates against configured rules. Maintain payroll records and documentation digitally in line with Acquire’s SOE (no hardcopy).

Queries & Support

Triage tier-1 employee and manager queries and support inbox management; resolve routine items and elevate the remainder to the Senior Payroll Specialist. Support reconciliations and standard reporting as directed.

Quality, Compliance & Improvement

Follow payroll SOPs and Acquire’s SOE, least-access and no-hardcopy production-floor rules. Support compliance activities within agreed processes and SOPs. Identify process‑improvement opportunities. Flag anomalies and potential issues early.

What You’ll Bring

Required Skills & Competencies: Work Experience Australian payroll experience preferred but will consider revisiting based on applications NZ experience an advantage but not required High volume data entry experience Dayforce experience preferred but not required If no Dayforce experience, the following are also acceptable: PayGlobal, SAP, Chris21, UKG, Workday Strong attention to detail is essential Strong communication and customer service skills are essential Comfortable navigation of MS Office including Excel, Outlook, Word, Teams

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever: Smart questions spark smart solutions. Entrepreneurial Energy: Think like an owner. Solve like a founder. Fast with Intent: We move fast and deliver real results. Laugh and Learn: We don’t take ourselves too seriously, just our results.

What are you waiting for? Come for a career, stay for the fun Join the A-Team and experience the A-Life! Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back‑office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to [e-mail]. Please refer to our Privacy Policy at https://acquire.ai/ph/privacy-policy/