General Administrator- Virtual Assistant

Acquire.AI; Pasig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO coverage

Company events

Internal promotions

Career development

Leadership training

Awards program

Job summary

Acquire Intelligence is seeking a detail-oriented professional to support day-to-day back-office operations in our Pasig office. You will handle data entry, invoicing, statement reconciliation, and generate KPI reports to help teams perform efficiently.

The role emphasizes accurate data handling, timely communication with internal teams, and the ability to manage multiple tasks. We offer a collaborative, growth-focused environment with opportunities for internal promotion and extensive

Qualifications

• Excellent written and verbal communication skills.
• Excellent multi-tasking skills.
• At least 1 year back office experience.
• Experience in customer service is favourable.
• Immediate to advanced computer skills.
• Attention to detail.

Responsibilities

• Assist day to day operations for the members (OEP's customers).
• Mostly back office work and data entry.
• Covers data entry Xero (accounting software work).
• Statement reconciliation.
• Inbox clearing and manages the work traffic coming in generic inboxes.
• Invoicing and preparing all completed jobs to invoicing stage.
• Generating KPI reports and one-off requests from members.
• Makes outbound calls as needed (B2B).

Skills

Excellent written and verbal comms

Excellent multi-tasking

Back office experience

Customer service experience

Immediate to advanced computer skills

Attention to detail

Job description

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! At Acquire Intelligence, our mission is to help business work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• HMO coverage for you and your family**
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our 'Value Awards'
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

Job Description

• Assist day to day operations for the members (OEP's customers)
• Mostly back office work and data entry
• Covers data entry Xero (accounting software work)
• Statement reconciliation
• Inbox clearing and manages the work traffic coming in generic inboxes
• Collections for customers/businesses
• Job and quote creation
• Quote follow up
• Generic follow up - (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)
• Invoicing
• Preparing all completed jobs to invoicing stage
• Auditing technician's compliance
• Generating KPI reports
• One off report requested by members
• Receives after hours and/or regular calls depending on the member requirement
• Makes outbound calls as needed (B2B calls)

Skill Requirement

• Excellent written and verbal communication skills
• Excellent multi-tasking skills
• At least 1 year back office experience
• Experience in customer service is favourable
• Immediate to advanced computer skills
• Attention to detail
• Excellent Multi-tasking skills

Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years' experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of "big business." We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

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