Payroll Lead (AVP) - Philippines

HSBC; Quezon City; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

HSBC in the Philippines is seeking a Payroll Lead (AVP) to oversee end-to-end payroll operations for a large population and ensure employees are paid accurately and on time, with strong governance of calendars, cut-offs and reconciliations.

You will manage stakeholder and vendor partnerships across HR, Finance, Tax and Legal, drive process improvements, automation, and risk controls while leading payroll teams to deliver reliable, compliant payroll services.

Qualifications

• Years of experience in payroll and broader Human Resource operations leading end-to-end payroll delivery for a large population (ideally 3,000+ employees).
• supervisory and managerial experience with people leadership and performance management capability.
• Payroll experience within a banking or financial services environment is strongly preferred.
• Solid experience in tax annualization, including year-end processing, adjustments, and statutory reporting requirements.
• Strong working knowledge of payroll regulations and statutory requirements, including salaries, taxes, government-mandated benefits, and related reporting.
• Hands-on experience with payroll systems and interfaces, with ability to troubleshoot data and process issues.
• Proven experience supporting payroll transitions or migrations, including cutover planning, parallel runs, and stabilization.
• Strong analytical and problem-solving skills, with ability to identify root causes, assess risk, and implement sustainable fixes.

Responsibilities

• Lead Human Resource Operations for Payroll Administration to ensure employees are paid accurately and on time.
• Ensure payroll delivery complies with local statutory requirements and internal control standards.
• Own end-to-end payroll operations, including payroll calendars, cut-offs, input management, validations, approvals, and reconciliations.
• Oversee post-payroll activities, including exception handling, corrections, and closure activities.
• Own payroll MI and performance management, tracking SLAs, accuracy, timeliness, error rates, and customer experience.
• Lead payroll risk management, audit readiness, and control effectiveness, ensuring issues are identified early and remediated sustainably.
• Manage stakeholder and vendor partnerships across Human Resource, Finance, Tax, Legal, and third‑party payroll providers, including escalation management.
• Drive continuous improvement through standardisation, automation, and process redesign, while leading and developing payroll teams.

Job description

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Payroll Lead (AVP) – Philippines

You’ll Do

• Lead Human Resource Operations for Payroll Administration to ensure employees are paid accurately and on time.
• Ensure payroll delivery complies with local statutory requirements and internal control standards.
• Own end-to-end payroll operations, including payroll calendars, cut-offs, input management, validations, approvals, and reconciliations.
• Oversee post-payroll activities, including exception handling, corrections, and closure activities.
• Own payroll MI and performance management, tracking SLAs, accuracy, timeliness, error rates, and customer experience.
• Lead payroll risk management, audit readiness, and control effectiveness, ensuring issues are identified early and remediated sustainably.
• Manage stakeholder and vendor partnerships across Human Resource, Finance, Tax, Legal, and third‑party payroll providers, including escalation management.
• Drive continuous improvement through standardisation, automation, and process redesign, while leading and developing payroll teams.

To be successful in this role, you should meet the following requirements:

• Years of experience in payroll and broader Human Resource operations, including years of experience in leading end-to-end payroll delivery for a large population (ideally 3,000+ employees).
• Years of suvervisory and managerial experience, with proven people leadership and performance management capability.
• Payroll experience within a banking or financial services environment is strongly preferred.
• Solid experience in tax annualization, including year‑end processing, adjustments, and statutory reporting requirements.
• Strong working knowledge of payroll regulations and statutory requirements, including salaries, taxes, government‑mandated benefits, and related reporting.
• Hands‑on experience with payroll systems and interfaces, with the ability to troubleshoot data and process issues.
• Proven experience supporting payroll transitions or migrations, including cutover planning, parallel runs, and stabilization.
• Strong analytical and problem‑solving skills, with the ability to identify root causes, assess risk, and implement sustainable fixes.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC HDPP