Payroll Manager

GoGBS; Metro Manila; On-site; PHP 1,000,000 - 1,400,000; Full time

Job summary

Go Global Business Services, Inc. is seeking an experienced Payroll Manager to lead end-to-end payroll operations for the Philippine organization within a shared services environment.

You will ensure accurate, timely, and compliant payroll processing, manage a team of payroll specialists, and collaborate with HR, Finance, and Total Rewards to meet SLA, KPI, and governance standards.

Qualifications

• Bachelor’s degree in HR, Accounting, Finance, or related field.
• 5–8+ years of experience in Philippine payroll operations.
• Experience in a Shared Services or Global Business Services (GBS) environment required.
• Strong SAP payroll experience is highly preferred.
• Proven track record of managing payroll teams or leading payroll operations.
• Advanced proficiency in SAP HCM / SuccessFactors Payroll.
• Strong understanding of Philippine payroll regulations, tax computation, and statutory reporting.
• Proficient in MS Excel, payroll audits, and process documentation.
• Strong leadership, coaching, and team management capabilities.
• Amenable to Deployment: Must be willing to work within the JG Summit Holdings, Inc. Shared Services Arm (Go Global Business Services, Inc.)

Responsibilities

• Lead and manage end-to-end monthly payroll processing for the Philippines in accordance with company policies and government regulations.
• Oversee validation of timekeeping data, earnings, deductions, benefits, tax computations, and final pay.
• Ensure high accuracy and timely execution of payroll cycles, off-cycle payments, government remittances, and statutory reporting.
• Lead payroll-related audits, respond to external and internal compliance requests, and maintain audit-ready documentation.
• Manage payroll processing using SAP HCM / SAP SuccessFactors modules and collaborate with IT/HRIS teams on enhancements.

Skills

Payroll management

SAP payroll

Team leadership

Stakeholder management

MS Excel

Education

Bachelor’s degree in HR/Accounting

Tools

SAP HCM

SuccessFactors

Job description

The Payroll Manager is responsible for leading end-to-end payroll operations for the Philippine organization within a shared services environment. This role ensures accurate, timely, and compliant payroll processing while driving continuous improvement, efficiency, and strong governance. Expertise in Philippines payroll, statutory compliance, and SAP payroll systems is essential.

What is the job like?

1. Payroll Operations Management

• Lead and manage end-to-end monthly payroll processing for the Philippines in accordance with company policies and government regulations.
• Oversee validation of timekeeping data, earnings, deductions, benefits, tax computations, and final pay.
• Ensure high accuracy and timely execution of payroll cycles, off-cycle payments, government remittances, and statutory reporting.

2. Compliance & Regulatory Requirements

• Ensure full compliance with Philippine labor laws, tax regulations, SSS, PhilHealth, Pag-IBIG, BIR requirements, and DOLE standards.
• Lead payroll-related audits, respond to external and internal compliance requests, and maintain audit-ready documentation.

3. SAP Systems Expertise

• Manage payroll processing using SAP HCM / SAP SuccessFactors (PY, TM, PA modules).
• Oversee configuration validation, run payroll simulations, troubleshoot system issues, and collaborate with IT/HRIS teams on enhancements.
• Assess system-generated results to ensure correctness and compliance.

4. Team Leadership & Stakeholder Management

• Lead, coach, and develop a team of payroll specialists/analysts within the shared services structure.
• Partner closely with HR, Finance, Total Rewards, and Global/Regional Shared Services teams.
• Ensure service-level agreements (SLAs), KPIs, and process quality metrics are consistently met.

5. Process Improvement & Governance

• Identify process gaps and drive continuous improvement initiatives, automation, and standardization across payroll processes.
• Maintain master data integrity, payroll controls, documentation, and process maps.
• Support system upgrades, UAT testing, and change management activities.

Who are you?

• Bachelor’s degree in Human Resources, Accounting, Finance, Business Administration, or related field.
• 5–8+ years of experience in Philippine payroll operations.
• Experience in a Shared Services or Global Business Services (GBS) environment required.
• Strong SAP payroll experience is highly preferred.
• Proven track record of managing payroll teams or leading payroll operations.
• Advanced proficiency in SAP HCM / SuccessFactors Payroll.
• Strong understanding of Philippine payroll regulations, tax computation, and statutory reporting.
• Proficient in MS Excel, payroll audits, and process documentation.
• Strong leadership, coaching, and team management capabilities.
• Excellent problem solving and analytical skills.
• High attention to detail and commitment to accuracy.
• Strong communication skills and stakeholder management within a shared services context.
• Amenable to Deployment: Must be willing to work within the JG Summit Holdings, Inc. Shared Services Arm (Go Global Business Services, Inc.)

Key Competencies

• Payroll Accuracy & Compliance
• SAP Payroll Expertise
• Process Excellence & Automation
• Stakeholder Management
• Confidentiality & Data Integrity
• Team Leadership