Payroll Lead AVP — Global HR Operations (Hybrid)

HSBC Holdings plc; Quezon City; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Job summary

HSBC Holdings plc in Manila invites applications for a Payroll Lead (AVP) to manage end-to-end payroll operations for a large population in the Philippines. The role focuses on accuracy, timeliness, compliance with statutory requirements, and effective stakeholder management across HR, Finance, Tax and third-party vendors.

The successful candidate will lead payroll operations, drive continuous improvement and support migration efforts, with a strong emphasis on risk management and governance in

Qualifications

• Experience in payroll and HR operations, incl. end-to-end payroll for large populations (ideally 3,000+ employees).
• Years of supervisory and managerial experience with strong people leadership.
• Payroll experience in banking/financial services preferred.
• Solid knowledge of tax annualization and statutory reporting.
• Experience with payroll systems and data issue troubleshooting.
• Experience supporting payroll transitions/migrations and cutover planning.
• Strong analytical and problem-solving skills to identify root causes and implement fixes.

Responsibilities

• Lead HR Operations for Payroll Administration to ensure on-time, accurate pay.
• Ensure payroll delivery complies with local statutory requirements and internal controls.
• Own end-to-end payroll operations: calendars, cut-offs, input, validations, approvals, reconciliations.
• Oversee post-payroll activities: exception handling, corrections, closure.
• Own payroll MI and performance management: SLAs, accuracy, timeliness, customer experience.
• Lead payroll risk management, audit readiness and sustainable remediation.
• Manage stakeholder and vendor partnerships across HR, Finance, Tax, Legal, and third-party payroll providers.
• Drive continuous improvement via standardisation, automation, process redesign; lead payroll teams.

Job description

HSBC Holdings plc in Manila invites applications for a Payroll Lead (AVP) to manage end-to-end payroll operations for a large population in the Philippines. The role focuses on accuracy, timeliness, compliance with statutory requirements, and effective stakeholder management across HR, Finance, Tax and third-party vendors.

The successful candidate will lead payroll operations, drive continuous improvement and support migration efforts, with a strong emphasis on risk management and governance in