Payroll Lead (AVP) - Global Capability Network Philippines

HSBC Holdings plc; Quezon City; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Job summary

HSBC Holdings plc in Manila invites applications for a Payroll Lead (AVP) to manage end-to-end payroll operations for a large population in the Philippines. The role focuses on accuracy, timeliness, compliance with statutory requirements, and effective stakeholder management across HR, Finance, Tax and third-party vendors.

The successful candidate will lead payroll operations, drive continuous improvement and support migration efforts, with a strong emphasis on risk management and governance in

Qualifications

• Experience in payroll and HR operations, incl. end-to-end payroll for large populations (ideally 3,000+ employees).
• Years of supervisory and managerial experience with strong people leadership.
• Payroll experience in banking/financial services preferred.
• Solid knowledge of tax annualization and statutory reporting.
• Experience with payroll systems and data issue troubleshooting.
• Experience supporting payroll transitions/migrations and cutover planning.
• Strong analytical and problem-solving skills to identify root causes and implement fixes.

Responsibilities

• Lead HR Operations for Payroll Administration to ensure on-time, accurate pay.
• Ensure payroll delivery complies with local statutory requirements and internal controls.
• Own end-to-end payroll operations: calendars, cut-offs, input, validations, approvals, reconciliations.
• Oversee post-payroll activities: exception handling, corrections, closure.
• Own payroll MI and performance management: SLAs, accuracy, timeliness, customer experience.
• Lead payroll risk management, audit readiness and sustainable remediation.
• Manage stakeholder and vendor partnerships across HR, Finance, Tax, Legal, and third-party payroll providers.
• Drive continuous improvement via standardisation, automation, process redesign; lead payroll teams.

Job description

Payroll Lead (AVP) - Global Capability Network Philippines

Location: Quezon, National Capital Region (NCR), PH, 1101

Brand: HSBC

Area of Interest:

Role Workstyle: Hybrid Worker

Date: 24 Sept 2026

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role ofPayroll Lead (AVP) – Philippines

You’ll Do:

• Lead Human Resource Operations for Payroll Administration to ensure employees are paid accurately and on time.
• Ensure payroll delivery complies with local statutory requirements and internal control standards.
• Own end-to-end payroll operations, including payroll calendars, cut-offs, input management, validations, approvals, and reconciliations.
• Oversee post-payroll activities, including exception handling, corrections, and closure activities.
• Own payroll MI and performance management, tracking SLAs, accuracy, timeliness, error rates, and customer experience.
• Lead payroll risk management, audit readiness, and control effectiveness, ensuring issues are identified early and remediated sustainably.
• Manage stakeholder and vendor partnerships across Human Resource, Finance, Tax, Legal, and third-party payroll providers, including escalation management.
• Drive continuous improvement through standardisation, automation, and process redesign, while leading and developing payroll teams.

To be successful in this role, you should meet the following requirements:

• Years of experience in payroll and broader Human Resource operations, including years of experience in leading end-to-end payroll delivery for a large population (ideally 3,000+ employees).
• Years of suvervisory and managerial experience, with proven people leadership and performance management capability.
• Payroll experience within a banking or financial services environment is strongly preferred.
• Solid experience in tax annualization, including year-end processing, adjustments, and statutory reporting requirements.
• Strong working knowledge of payroll regulations and statutory requirements, including salaries, taxes, government-mandated benefits, and related reporting.
• Hands-on experience with payroll systems and interfaces, with the ability to troubleshoot data and process issues.
• Proven experience supporting payroll transitions or migrations, including cutover planning, parallel runs, and stabilization.
• Strong analytical and problem-solving skills, with the ability to identify root causes, assess risk, and implement sustainable fixes.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

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