Payroll Delivery Lead – End-to-End & Client-Focused

Dayforce; Hinoba-an; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Diversity programs

Time off programs

Well-being programs

Recognition and pay rewards

Volunteer days

Job summary

Dayforce is seeking a proactive Assoc Manager Payroll Delivery to lead the payroll delivery team delivering outsourced payroll services for Dayforce’s clients.

You will set and measure objectives, identify skills needs, and arrange training to enable team contributions to business objectives. You will ensure high customer satisfaction with proactive support and provide peer mentoring across the team.

Qualifications

• Experience in managing high volume and complex payrolls.
• Supervisory experience in a customer services environment.
• Experience in managing customer relationships.
• Experience in the payroll outsourcing or consulting industry preferred.
• Clear understanding of payrolls across relevant regions (EMEA/UK) and applicable legislative requirements.

Responsibilities

• Plan and manage talent management activities in support of HR programs.
• Lead hiring and onboarding, performance management, coaching, and learning & development.
• Balance team activities to ensure quality service and on-time delivery.
• Maintain strong internal and external communication and stakeholder relationships.
• Support client transitions to service and ensure customer satisfaction.

Skills

Payroll management

Team leadership

Customer relationships

Payroll outsourcing

Regulatory knowledge

HCM applications

Communication

Tools

HCM suite

Job description

Dayforce is seeking a proactive Assoc Manager Payroll Delivery to lead the payroll delivery team delivering outsourced payroll services for Dayforce’s clients.

You will set and measure objectives, identify skills needs, and arrange training to enable team contributions to business objectives. You will ensure high customer satisfaction with proactive support and provide peer mentoring across the team.