Senior Payroll Specialist - Multinational & Dayforce Expert

Dayforce; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Dayforce is seeking a Payroll Specialist III to deliver accurate, compliant payroll services to clients, including tax, benefits and garnishments. You will act as a trusted partner, providing SME guidance, training, and support while driving process improvements.

Responsibilities cover end-to-end payroll processing, audits, client support, and collaboration with internal teams across time zones. Strong Dayforce knowledge and 3+ years US payroll experience are essential.

Qualifications

• Minimum 3 years of U.S. payroll experience (multi-client, high-volume environment preferred).
• Experience processing payroll for 2,000+ employees across multiple jurisdictions.
• Strong understanding of quality control and audit standards in payroll operations.
• Working knowledge of Dayforce HCM or similar cloud payroll systems.
• Proficiency in Microsoft Excel and general PC literacy.
• Multinational payroll experience (U.S. and Canada) is an asset.
• Excellent analytical, organizational, and problem-solving abilities.
• Strong interpersonal and communication skills - verbal and written.
• Demonstrated ability to work independently and make informed decisions.
• Flexibility to support clients across time zones (8 AM - 8 PM EST; occasional weekend/holiday coverage).
• PCP certification (or willingness to obtain within 18 months).
• A proactive mindset with a passion for continuous learning and professional growth.
• Experience in an outsourced or managed payroll environment is an asset.

Responsibilities

• Payroll Processing and Compliance: end-to-end payroll processing for assigned clients with all tax forms, payments and reporting.
• Quality control and audits to maintain low error/defect rate; manage quarterly and year-end audits.
• Payroll adjustments, garnishments and benefit deductions in line with laws and policies.
• Canada-specific tasks: monthly reconciliations of tax remittances and ROEs as needed.
• Client Support and Issue Resolution: provide payroll support aligned with SLAs and contracts.
• Attend and lead client meetings from a payroll perspective; support Relationship Executives.
• Continuous Improvement: lead training sessions; create and maintain SOPs; perform minor configuration updates.
• Collaboration: build relationships with cross-functional partners and vendors; communicate professionally.

Tools

Dayforce HCM

Excel

US payroll

Canada payroll

Multinational payroll

Analytical skills

Communication

Outsourced payroll

PCP certification

Time-zone support

Quality control

Job description

Dayforce is seeking a Payroll Specialist III to deliver accurate, compliant payroll services to clients, including tax, benefits and garnishments. You will act as a trusted partner, providing SME guidance, training, and support while driving process improvements.

Responsibilities cover end-to-end payroll processing, audits, client support, and collaboration with internal teams across time zones. Strong Dayforce knowledge and 3+ years US payroll experience are essential.