Payroll & Back-Office Operations Supervisor

Rylem Staffing; Philippines; On-site; PHP 500,000 - 800,000; Full time

Job summary

Rylem Staffing is seeking a hands-on working supervisor to lead the back-office team, ensuring accurate payroll, benefits, and compliance operations in a fast-paced environment.

The ideal candidate will supervise staff while actively handling payroll reviews, multi-state processing, and critical HR tasks, providing backup support for the HR Specialist as needed.

Qualifications

• Hands-on U.S. payroll experience, including multi-state payroll and complex corrections.
• Experience with benefits administration and recurring compliance requirements.
• Experience supervising a team while personally performing operational work.

Responsibilities

• Lead the back-office team, assign priorities, track deadlines, and provide coaching and performance feedback.
• Handle U.S. payroll reviews, adjustments, corrections, deductions, final/off-cycle pay, and payroll-provider issues.
• Coordinate payroll funding with accounting while maintaining separate preparation, approval, and payment controls.
• Oversee benefits and 401(k) administration, provider issues, eligibility exceptions, and renewals.
• Manage multi-state payroll-tax and unemployment escalations; track assigned filings, insurance renewals, workers' compensation requirements, and client/supplier compliance obligations.
• Serve as the trained backup for the HR Specialist, ensuring critical onboarding, offboarding, and benefits processes continue during absences or disruptions.
• Resolve escalated employee issues and maintain procedures, checklists, clear ownership, and reliable follow-through.

Skills

Multi-state payroll

Payroll corrections

Team supervision

Communication & problem solving

Tools

iSolved/Payroll Vault

QuickBooks

CEIPAL

Job description

We're hiring a hands-on working supervisor to lead our back-office team and keep payroll, benefits, and compliance work accurate and on time. This person will manage daily priorities, resolve complex issues, and provide backup for critical processes.

Key Responsibilities

• Lead the back-office team, assign priorities, track deadlines, and provide coaching and performance feedback.
• Handle U.S. payroll reviews, adjustments, corrections, deductions, final/off-cycle pay, and payroll-provider issues.
• Coordinate payroll funding with accounting while maintaining separate preparation, approval, and payment controls.
• Oversee benefits and 401(k) administration, provider issues, eligibility exceptions, and renewals.
• Manage multi-state payroll-tax and unemployment escalations; track assigned filings, insurance renewals, workers' compensation requirements, and client/supplier compliance obligations.
• Serve as the trained backup for the HR Specialist, ensuring critical onboarding, offboarding, and benefits processes continue during absences or disruptions.
• Resolve escalated employee issues and maintain procedures, checklists, clear ownership, and reliable follow-through.

Qualifications

• Hands-on U.S. payroll experience, including multi-state payroll and complex corrections.
• Experience with benefits administration and recurring compliance requirements.
• Experience supervising a team while personally performing operational work.
• Strong spreadsheet, organization, communication, and problem-solving skills.
• Staffing-industry experience and familiarity with iSolved/Payroll Vault, QuickBooks, or CEIPAL preferred.

This is a working supervisor role not management only. Routine accounting and HR processing remain with their assigned team members; the supervisor provides oversight, handles exceptions, and steps in when needed.