Payments & Reconciliation Specialist

Private Advertiser; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Private Advertiser in Metro Manila is seeking a Payment Processing Associate to handle inbound and outbound calls, facilitate, verify, and reconcile payments for labor and lumper services across US locations. Exceptional English communication and high attention to detail are essential for accurate financial processing.

Responsibilities include processing card payments, issuing receipts, balancing ledgers at shift end, and delivering professional phone support to drivers, carriers, and

Qualifications

• Fluent in spoken and written English with clear articulation.
• 1+ year in customer service; US voice support preferred.
• Experience with payment processing, billing, or financial/logistics support is advantageous.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Handle inbound and outbound calls to collect payments from drivers, carriers, and logistics companies.
• Process card payments and electronic payments securely and accurately.
• Record payments and reconcile ledgers at shift end.
• Provide clear, professional phone support to US-based callers and resolve payment issues.

Skills

Fluent English

Attention to detail

Data entry

De-escalation skills

Computer basics

Education

Senior High School

College Undergraduate

Bachelor's Degree

Job description

Private Advertiser in Metro Manila is seeking a Payment Processing Associate to handle inbound and outbound calls, facilitate, verify, and reconcile payments for labor and lumper services across US locations. Exceptional English communication and high attention to detail are essential for accurate financial processing.

Responsibilities include processing card payments, issuing receipts, balancing ledgers at shift end, and delivering professional phone support to drivers, carriers, and