Payments Operations Center Analyst (POC Analyst)

Finyon Global; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Finyon Global is seeking a Payments Operations Center Analyst to monitor payment flows in real time, ensure stability, and escalate issues promptly. The role requires strong data analytics, proactive hands-on work, and excellent English communication in a fast-paced fintech environment.

You will coordinate with technical and business teams to resolve incidents, analyze trends, and improve system reliability, ensuring smooth, secure, and efficient payments for users.

Qualifications

• 2+ years of experience in payment operations or similar.
• Bachelor’s degree in IS, business, or related field.
• Data analytics and reporting experience.
• Proactive, hands-on approach with the ability to meet deadlines.
• Attention to detail and strong English skills.
• Experience in payments industry is a plus.

Responsibilities

• Monitor payment flows in real-time, ensuring transaction stability and efficiency.
• Continuously monitor payment success rates.
• Early detection and alerting of failures or anomalies.
• Trend analysis to improve system stability.
• Coordinate with technical and business teams for rapid incident resolution.

Skills

Attention to detail

Proactive attitude

Advanced English

Education

Bachelor's degree in IS/Business

Job description

At Finyon Global, we harness the power of talent to drive the future of fintech. We're looking for innovative minds to join our mission in shaping the next wave of financial technology.

We are looking for a Payments Operations Center Analyst (POC Analyst) to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!

What You Will Be Doing

• Monitoring and overseeing payment flows in real-time, ensuring transaction stability and efficiency. Its main focus includes:
• Continuous monitoring of payment success rates.
• Early detection and alerting of failures or anomalies.
• Trend analysis to improve system stability.
• Coordination with technical and business teams for rapid incident resolution.
• The POC serves as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.

Requirements

• 2+ proven experience in Payment Operations area or similar.
• Bachelor's Degree in Information Systems, Business Administration, or a related field.
• Knowledge of data analytics and reporting.
• Proactive and hands-on — you take initiative and like to get things done.
• Attention to detail.
• Ability to work with tight deadlines.
• Advanced English required.
• Experience working within the payments industry is a big plus.

What we offer

• Opportunities in a fast-growing company with a dynamic pace.
• A workplace that challenges you and fosters professional development.