Payments Operations Center Analyst (POC Analyst)

Finyon Global; Makati; Hybrid; PHP 420,000 - 600,000; Full time

Job summary

Finyon Global in the Philippines is seeking a Payments Operations Center Analyst to join our fintech team. You will monitor payment flows in real-time, detect anomalies, and collaborate with technical and business units to resolve incidents, ensuring fast, secure, and reliable payments while enhancing user experience.

The role includes onsite training for one month, followed by a work-from-home setup once assigned to the official schedule (evening shift).

Qualifications

• 2+ proven experience in Payment Operations or similar.
• Bachelors Degree in Information Systems, Business Administration, or related field.
• Knowledge of data analytics and reporting.
• Proactive and hands-on approach with initiative.

Responsibilities

• Monitor and oversee payment flows in real-time for stability and efficiency.
• Continuously monitor payment success rates.
• Early detection and alerting of failures or anomalies.
• Perform trend analysis to improve system stability.
• Coordinate with technical and business teams for rapid incident resolution.
• Ensure payments are fast, secure, and minimize disruptions while optimizing user experience.

Skills

Payment Operations

Data Analytics

English Proficiency

Attention to detail

Proactive and hands-on

Deadline-driven

Team coordination

Real-time monitoring

Incident resolution

Education

Bachelors Degree in Information Systems

Bachelor00s Degree in Business Administration

Job description

At Finyon Global, we harness the power of talent to drive the future of fintech. We're looking for innovative minds to join our mission in shaping the next wave of financial technology.

We are looking for a Payments Operations Center Analyst (POC Analyst)to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!

What you will be doing

• Monitoring and overseeing payment flows in real-time, ensuring transaction stability and efficiency. Its main focus includes:

• Continuous monitoring of payment success rates.

• Early detection and alerting of failures or anomalies.

• Trend analysis to improve system stability.

• Coordination with technical and business teams for rapid incident resolution.

• The POC serves as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.

Requirements:

• 2+ proven experience in Payment Operations area or similar.

• Bachelor's Degree in Information Systems, Business Administration, or a related field.

• Knowledge of data analytics and reporting.

• Proactive and hands-on — you take initiative and like to get things done.

• Attention to detail.

• Ability to work with tight deadlines.

• Advanced English required.

• Experience working within the payments industry is a big plus.

What we offer:

• Opportunities in a fast-growing company with a dynamic pace.
• A workplace that challenges you and fosters professional development.

Work Setup:

One month of onsite training (Monday to Friday, 10:00 AM–7:00 PM), followed by a work-from-home arrangement once assigned to the official schedule (Wednesday to Sunday, 5:00 PM–2:00 AM).