Patient Scheduling Specialist (Healthcare)

Nezda Technologies, Inc.; Eastern Manila District; On-site; PHP 201,000 - 357,000; Full time

Job summary

Nezda Technologies, Inc. is seeking a patient scheduling coordinator to manage appointments, send reminders, and coordinate with healthcare teams. You will optimise calendar slots, reschedule as needed, and ensure accurate records across EHR systems.

The role requires solid communication skills, attention to detail, and a patient-focused approach to maintain scheduling efficiency and confidentiality.

Qualifications

• 6 months of healthcare experience (scheduling, billing, claims reverification and/or customer service preferred)
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Ability to manage multiple appointments, rescheduling requests, and cancellations accurately
• Comfortable using electronic health record systems and scheduling tools
• Strong attention to detail and commitment to patient confidentiality

Responsibilities

• Coordinate and manage patient appointments across available schedules
• Send timely appointment reminders via phone, SMS, or email to help reduce no-show rates
• Facilitate appointment rescheduling and handle cancellations efficiently
• Optimise appointment slots and maintain accurate scheduling records
• Integrate appointment information with existing electronic health record systems for real-time calendar updates and management
• Communicate clearly and professionally with patients and healthcare teams regarding appointment details
• Maintain confidentiality and accuracy when handling patient and scheduling information

Skills

Organizational skills

Communication skills

Time management

Attention to detail

Confidentiality

Tools

Scheduling tools

EHR systems

Job description

Nezda Technologies, Inc. is seeking a patient scheduling coordinator to manage appointments, send reminders, and coordinate with healthcare teams. You will optimise calendar slots, reschedule as needed, and ensure accurate records across EHR systems.

The role requires solid communication skills, attention to detail, and a patient-focused approach to maintain scheduling efficiency and confidentiality.