Patient Intake Coordinator

MicroSourcing International; Quezon City; Híbrido; PHP 360.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Paid time off

Bonuses

Life insurance

Descripción de la vacante

MicroSourcing is seeking a Patient Intake Coordinator to support healthcare operations by managing patient intake, gathering essential information, verifying details, and coordinating appointments and service requests. The role requires handling sensitive data with discretion in a hybrid, night-shift setting.

Responsibilities include coordinating referrals, reviewing records, following up with patients and providers, and ensuring data accuracy in healthcare systems.

Formación

• 5+ years of healthcare administration, patient intake, or related role.
• Strong verbal and written English communication skills.
• Good organizational skills and attention to detail.
• Comfortable handling phone calls and administrative tasks in a fast-paced environment.
• Proficiency in using computers and Microsoft Office applications.
• Ability to handle confidential patient information with professionalism and discretion.

Responsabilidades

• Handle inbound and outbound calls, emails, and patient inquiries.
• Collect and verify patient information, demographics, insurance details, and medical documentation.
• Coordinate patient intake, referrals, appointments, and service requests.
• Review patient records and intake forms for completeness and accuracy.
• Communicate with healthcare providers, patients, and internal departments to obtain missing information and resolve concerns.
• Update patient information and maintain accurate records in healthcare systems.
• Follow HIPAA-related guidelines and procedures.
• Conduct timely follow-ups to ensure patients receive appropriate assistance.

Conocimientos

Healthcare admin

English comms

Organizational skills

Phone handling

MS Office

Data confidentiality

Herramientas

Microsoft Office

Descripción del empleo

Discover your 100% YOU with MicroSourcing!

Position: Patient Intake Coordinator / Healthcare Intake Coordinator

Location: Eastwood, Libis. Quezon City

Work setup & shift: Hybrid, Night shift

Why join MicroSourcing?

You'll have:

Competitive Rewards:

Enjoy above-market compensation, healthcare coverage on Day 1 for you and one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit:

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony:

Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth:

Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork:

Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As Patient Intake Coordinator to support healthcare operations by managing patient intake, gathering essential information, verifying patient details, and coordinating appointments and service requests.

Specifically, you will:

• Handle inbound and outbound calls, emails, and patient inquiries related to healthcare services.

• Collect and verify patient information, demographics, insurance details, and medical documentation.

• Coordinate patient intake, referrals, appointments, and service requests.

• Review patient records and intake forms to ensure completeness and accuracy.

• Communicate with healthcare providers, patients, and internal departments to obtain missing information and resolve concerns.

• Update patient information and maintain accurate records in healthcare management systems.

• Follow established healthcare procedures, confidentiality requirements, and HIPAA-related guidelines.

• Conduct timely follow-ups to ensure patients receive appropriate assistance throughout the intake process.

What You Need:

Non-negotiables

• Minimum 5+ years of experience in healthcare administration, patient intake, medical reception, or a related role.

• Strong verbal and written English communication skills.

• Good organizational skills and attention to detail.

• Comfortable handling phone calls and administrative tasks in a fast-paced environment.

• Proficiency in using computers and Microsoft Office applications.

• Ability to handle confidential patient information with professionalism and discretion.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply