Patient Experience & Relations Lead

aia; Cebu City; On-site; PHP 180,000 - 260,000; Full time

Job summary

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill the ECU patient care vacancy. You will assist ECU patients and supervise the personalized medical services given to members.

Directly reports to clinic manager and supervisor and works under minimal supervision. You will greet patients, establish rapport, explain procedures, maximize the time during their clinic stay, and update them on status.

Qualifications

• Assertive, dynamic and energetic individuals required.

Responsibilities

• Explains the step by step procedures that are included in their package.
• Maximizes their time during their stay at the clinic and makes sure that all procedures included in their package are done in a systematic and efficient manner.
• Updates the patient from time to time with regard to their status.
• Attends to patients at the reception area.
• Monitors all the ECU patients scheduled for the day.
• Other tasks that may be assigned from time to time.

Job description

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill the ECU patient care vacancy. You will assist ECU patients and supervise the personalized medical services given to members.

Directly reports to clinic manager and supervisor and works under minimal supervision. You will greet patients, establish rapport, explain procedures, maximize the time during their clinic stay, and update them on status.