Patient Relations officer

aia; Cebu City; On-site; PHP 180,000 - 260,000; Full time

Job summary

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill the ECU patient care vacancy. You will assist ECU patients and supervise the personalized medical services given to members.

Directly reports to clinic manager and supervisor and works under minimal supervision. You will greet patients, establish rapport, explain procedures, maximize the time during their clinic stay, and update them on status.

Qualifications

• Assertive, dynamic and energetic individuals required.

Responsibilities

• Explains the step by step procedures that are included in their package.
• Maximizes their time during their stay at the clinic and makes sure that all procedures included in their package are done in a systematic and efficient manner.
• Updates the patient from time to time with regard to their status.
• Attends to patients at the reception area.
• Monitors all the ECU patients scheduled for the day.
• Other tasks that may be assigned from time to time.

Job description

MediCard Phils., Inc.is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCardnow boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCardis currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Assists ECU patients. Supervise and maintains the personalized medical services given to members. Directly reports to clinic manager and supervisor. Works under minimal supervision. Relying on experience and judgment to plan and accomplish assigned goals. Greets the patients with a smile. To establish rapport with ECU patients. To let them feel comfortable by introducing oneself gaining patient’s trust and confidence.

• Explains the step by step procedures that are included in their package.
• Maximizes their time during their stay at the clinic and makes sure that all procedures included in their package are done in a systematic and efficient manner.
• Updates the patient from time to time with regard to their status.
• Attends to patients at the reception area.
• Monitors all the ECU patients scheduled for the day.
• Other tasks that may be assigned from time to time.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.