Patient Experience & Front Desk Specialist

Adarna Medical Aesthetics; Las Piñas; On-site; PHP 210,000 - 310,000; Full time

Job summary

Adarna Medical Aesthetics is seeking an organized Front Desk Receptionist to warmly greet clients and manage bookings. You will handle inquiries via phone, Viber, Instagram, and Facebook, and ensure smooth entry to exit with privacy and professionalism.

The role emphasizes accurate record-keeping, pre-treatment reminders, and coordination with therapists to maintain clinic readiness and a calm, welcoming atmosphere.

Qualifications

• Experience in front desk or client-facing roles is preferred.
• Excellent verbal and written communication with a friendly demeanor.
• Ability to manage bookings and inquiries with accuracy and discretion.
• Comfort with social media messaging for client inquiries.

Responsibilities

• Greet clients warmly and professionally and manage daily bookings.
• Respond to inquiries about treatments, availability, and protocols.
• Handle intake, consent forms, and pre-treatment reminders.
• Maintain confidential client records and prepare reports on activity.
• Coordinate with therapists and leadership to ensure schedule readiness.

Skills

Customer service

Communication

Scheduling

Multitasking

Tools

Booking platforms

CRM basics

Job description

Adarna Medical Aesthetics is seeking an organized Front Desk Receptionist to warmly greet clients and manage bookings. You will handle inquiries via phone, Viber, Instagram, and Facebook, and ensure smooth entry to exit with privacy and professionalism.

The role emphasizes accurate record-keeping, pre-treatment reminders, and coordination with therapists to maintain clinic readiness and a calm, welcoming atmosphere.