Dermatology Clinic Front Desk & Admin Specialist

Derm Studio Inc.; Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

Derm Studio Inc. in Makati, Philippines, is seeking a medical receptionist/admin assistant to be the first contact for patients and support clinical and administrative operations.

The role involves greeting patients, handling check-in/out, and maintaining a pristine front desk and waiting area. You will manage inquiries via phone, email, and text, coordinate the appointment calendar, process payments, and assist with EMR and filing.

Qualifications

• Minimum of one year of experience in a receptionist, administrative, or high-end hospitality role
• Experience in a medical spa, clinic, dermatology office, or luxury salon is highly preferred
• Experience with EMR software, scheduling apps, or POS systems is a major plus
• Exceptional verbal and written communication skills with highly professional telephone etiquette
• Strong multitasking skills with the ability to remain calm, organized under pressure during peak clinic hours
• Basic understanding of patient privacy regulations or a willingness to be trained

Responsibilities

• Greet patients upon arrival, manage check-in/check-out, maintain a welcoming front desk and waiting area
• Answer inquiries via phone, email, and text
• Efficiently manage the appointment calendar to maximize clinic flow
• Process payments, handle daily cash drops, manage billing invoices, and explain pricing or packages to patients
• Maintain accurate EMR, digital intake forms, and assist with filing, scanning, and general office organization
• Help manage skincare retail display, restock products, and handle basic sales transactions for departing patients

Skills

Receptionist experience

Administrative support

Front desk

Communication skills

Multitasking

Tools

EMR software (Zenoti Mindbody Jane Boulevard)

Scheduling apps

POS systems

Job description

Derm Studio Inc. in Makati, Philippines, is seeking a medical receptionist/admin assistant to be the first contact for patients and support clinical and administrative operations.

The role involves greeting patients, handling check-in/out, and maintaining a pristine front desk and waiting area. You will manage inquiries via phone, email, and text, coordinate the appointment calendar, process payments, and assist with EMR and filing.