Patient Experience Concierge - Medical, Makati

Makati Life Nurture Medical Center Inc.; Makati; Vor Ort; PHP 279.000 - 424.000; Vollzeit

Zusammenfassung

Makati Life Nurture Medical Center Inc. is seeking a friendly Patient Services Coordinator to greet patients, coordinate appointments, and guide them through the medical journey with empathy.

You will handle paperwork, verify insurance, assist billing, and maintain confidential records with privacy standards. This on-site role in Makati requires strong communication and organizational skills and weekend/evening flexibility as needed.

Qualifikationen

• Excellent communication and interpersonal abilities.
• Strong organization and multitasking skills with keen attention to detail.
• Empathetic and compassionate approach when interacting with patients.
• Familiarity with electronic medical records (EMR) systems.
• Knowledge of medical terminology and healthcare processes.
• Experience with insurance billing processes is advantageous.

Aufgaben

• Greet patients in a friendly and professional manner.
• Provide personalized assistance to patients and address inquiries promptly.
• Schedule and coordinate appointments, surgeries, diagnostics, and consultations.
• Assist patients with registration, insurance claims, and consent forms.
• Verify patient information, insurance coverage, and medical records for accuracy and compliance.
• Collaborate with medical staff to facilitate seamless patient care.
• Maintain confidentiality and adhere to privacy guidelines.
• Arrange transportation and accommodations for out-of-town patients as needed.
• Prepare and maintain comprehensive patient records and follow-up appointments.
• Coordinate communication between patients and healthcare providers.
• Assist with medical billing and insurance claims with the billing department.

Kenntnisse

Communication skills

Interpersonal skills

Organizational skills

Empathy

EMR systems

Medical terminology

Tools

EMR software

Jobbeschreibung

Makati Life Nurture Medical Center Inc. is seeking a friendly Patient Services Coordinator to greet patients, coordinate appointments, and guide them through the medical journey with empathy.

You will handle paperwork, verify insurance, assist billing, and maintain confidential records with privacy standards. This on-site role in Makati requires strong communication and organizational skills and weekend/evening flexibility as needed.