Patient Experience Front Desk Specialist (Medical)

Hi-Precision Diagnostics Center, Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. in Makati is seeking a patient-centered service representative to warmly welcome patients and address their queries with guidance and care.

You will communicate effectively with patients and staff, ensuring timely responses and a focus on patient satisfaction. This role requires a medical background, good communication skills, and computer literacy to support service excellence.

Qualifications

• Candidate must be a graduate of any 4 year medical course or equivalent.
• With at least 6 month - 1 year relevant experience.
• Must be good communication skills both (oral and written), computer literate and patient oriented.

Responsibilities

• Welcome patients with warmth and empathy.
• Attend to patients' queries, needs and concerns to provide care and guidance.
• Communicate clearly and promptly with patients and staff to address requests.
• Aim to achieve high patient satisfaction.

Skills

Communication Skills

Computer Literacy

Patient Orientation

Education

4-year medical course or equivalent

Job description

Hi-Precision Diagnostics Center, Inc. in Makati is seeking a patient-centered service representative to warmly welcome patients and address their queries with guidance and care.

You will communicate effectively with patients and staff, ensuring timely responses and a focus on patient satisfaction. This role requires a medical background, good communication skills, and computer literacy to support service excellence.