Patient Enrollment & Engagement Specialist (US Hours)

Genfinity; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Author Health in Manila seeks a Patient Engagement Specialist to drive patient enrollment through outbound outreach and educate potential patients and caregivers on services, benefits, and appointments. This full-time role is office-based in Makati or Pasig with US business hours.

You will coordinate with care teams, document interactions, and ensure a smooth intake through activation, contributing to a positive patient experience and operational efficiency.

Qualifications

• Bachelor's degree required.
• 1+ year in customer service or sales.
• Strong communication skills required.

Responsibilities

• Drive patient enrollment via outbound outreach.
• Educate potential patients and caregivers on services and benefits.
• Coordinate with care teams and document interactions.
• Ensure a smooth intake through activation.

Skills

Customer service

Sales

Communication

Outbound outreach

Education

Bachelor's degree

Job description

Author Health in Manila seeks a Patient Engagement Specialist to drive patient enrollment through outbound outreach and educate potential patients and caregivers on services, benefits, and appointments. This full-time role is office-based in Makati or Pasig with US business hours.

You will coordinate with care teams, document interactions, and ensure a smooth intake through activation, contributing to a positive patient experience and operational efficiency.