Patient Care & Scheduling Lead — Virtual Mental Health

Genfinity; Makati; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Author Health in Makati is seeking a full-time patient support specialist who will be the main contact for patients and caregivers, handling scheduling and billing questions, medication follow-ups, and urgent needs in a HIPAA-compliant, compassionate manner.

You’ll work onsite in Makati or Pasig, align with US business hours, and collaborate with clinical teams to ensure a smooth patient journey from initial contact through ongoing care.

Aufgaben

• Handle scheduling and billing questions from patients and caregivers.
• Coordinate medication follow-ups and urgent patient needs with clinical team.

Jobbeschreibung

Author Health in Makati is seeking a full-time patient support specialist who will be the main contact for patients and caregivers, handling scheduling, billing questions, medication follow-ups, and urgent needs in a HIPAA-compliant, compassionate manner.

You’ll work onsite in Makati or Pasig, align with US business hours, and collaborate with clinical teams to ensure a smooth patient journey from initial contact through ongoing care.