Patient Care Front Desk Specialist | Clinic Support & HMO

Maxicare Health Care; Caloocan; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first contact for patients, ensuring excellent service and supporting smooth clinic operations.

Responsibilities include welcoming patients, verifying details and HMO coverage, recording vitals, performing ECGs, and assisting doctors. The role requires strong communication and multitasking in a busy clinic environment.

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred).
• First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Education

BS Nursing

First Aid certification

Job description

Maxicare Health Care is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first contact for patients, ensuring excellent service and supporting smooth clinic operations.

Responsibilities include welcoming patients, verifying details and HMO coverage, recording vitals, performing ECGs, and assisting doctors. The role requires strong communication and multitasking in a busy clinic environment.