Patient Care Coordinator: Front Desk & Clinic Ops

Maxicare Health Care; Malabon; On-site; PHP 201,000 - 301,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Quarterly Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative (CCR) to join our Primary Care team. The CCR will be the first point of contact for patients, helping coordinate appointments, verify insurance, and support doctors during consultations.

The role requires strong communication, attention to detail, and the ability to thrive in a fast-paced healthcare environment. Rotational shifts and a service-minded approach are essential to ensure smooth clinic operations and excellent patient care.

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred).
• First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Strong communication

Customer service

Computer literacy

Detail-oriented

Multitasking

Rotational shifts

Education

BS Nursing preferred

Medical allied course

Job description

Maxicare Health Care is seeking a Customer Care Representative (CCR) to join our Primary Care team. The CCR will be the first point of contact for patients, helping coordinate appointments, verify insurance, and support doctors during consultations.

The role requires strong communication, attention to detail, and the ability to thrive in a fast-paced healthcare environment. Rotational shifts and a service-minded approach are essential to ensure smooth clinic operations and excellent patient care.