Patient Care & Clinic Front Desk Specialist

Maxicare Health Care; Panabo; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Quarterly Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative to join the Primary Care team in the Philippines. The CCR will be the first point of contact for patients, handling front desk duties, verifying details, and supporting clinicians to ensure smooth clinic operations.

The role requires strong communication, customer service, and multitasking abilities, with experience in clinic environments preferred.

Qualifications

• Graduate of a medical-allied course (BS Nursing preferred).
• Basic First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Communication

Customer Service

Multitasking

Computer Literacy

Front Desk

Education

BS Nursing

Medical Allied Course

Job description

Maxicare Health Care is seeking a Customer Care Representative to join the Primary Care team in the Philippines. The CCR will be the first point of contact for patients, handling front desk duties, verifying details, and supporting clinicians to ensure smooth clinic operations.

The role requires strong communication, customer service, and multitasking abilities, with experience in clinic environments preferred.