Patient Care Coordinator: Front Desk & Clinic Support

Maxicare Health Care; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative to join the Primary Care team. The CCR will be the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.

This role requires a medical allied degree, strong communication, and the ability to multitask across front desk tasks, patient verification, ECGs, scheduling, and reporting. Rotational shifts are required.

Qualifications

• Graduate of a medical-allied course (BS Nursing preferred).
• First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail oriented, and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Communication

Customer service

Computer literacy

Detail oriented

Multitasking

Education

BS Nursing

Medical allied course

Job description

Maxicare Health Care is seeking a Customer Care Representative to join the Primary Care team. The CCR will be the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.

This role requires a medical allied degree, strong communication, and the ability to multitask across front desk tasks, patient verification, ECGs, scheduling, and reporting. Rotational shifts are required.