Patient Care & Front Desk Coordinator

Maxicare Health Care; Philippines; On-site; PHP 220,000 - 300,000; Full time

Benefits offered by this job

15th Month Pay

Rice Subsidy

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care in the Philippines is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first point of contact for patients, coordinating appointments, verifying insurance, and supporting smooth clinic operations.

You will assist physicians during consultations, record vitals, and help maintain daily clinic flow with a strong focus on service quality and attention to detail in a fast-paced healthcare setting.

Qualifications

• Graduate of medical-allied course (BS Nursing preferred).
• Basic First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.
• Willing to work on rotational shifts (5 days a week, with varying rest days).

Responsibilities

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

Skills

Customer service

Communication skills

Multitasking

Detail-oriented

Computer literacy

Rotational shifts

Education

BS Nursing

Basic First Aid certification

Job description

Maxicare Health Care in the Philippines is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first point of contact for patients, coordinating appointments, verifying insurance, and supporting smooth clinic operations.

You will assist physicians during consultations, record vitals, and help maintain daily clinic flow with a strong focus on service quality and attention to detail in a fast-paced healthcare setting.