Patient Care Concierge & Clinic Coordinator

Maxicare Health Care; Lapu-Lapu; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Up to 15th Month Pay

Rice Subsidy (Quarterly)

Medicine Benefit

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first point of contact for patients, coordinate appointments, verify insurance, assist physicians, and help ensure smooth clinic operations.

The role emphasizes attention to detail, excellent service, and the ability to thrive in a fast-paced healthcare setting. Ideal candidates will have medical-allied education, strong communication skills, and experience with clinic environments.

Qualifications

• Graduate of any medical-allied course; BS Nursing preferred.
• Experience in clinic operations is a plus.
• Strong communication and customer service skills.
• Computer literate, detail-oriented, and able to multitask.

Responsibilities

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Computer literacy

Education

BS Nursing preferred

First Aid certification (advantage)

Tools

Clinic software

Job description

Maxicare Health Care is seeking a Customer Care Representative to join our Primary Care team. The CCR will be the first point of contact for patients, coordinate appointments, verify insurance, assist physicians, and help ensure smooth clinic operations.

The role emphasizes attention to detail, excellent service, and the ability to thrive in a fast-paced healthcare setting. Ideal candidates will have medical-allied education, strong communication skills, and experience with clinic environments.