Partnership Manager (For Pooling)

Oraz Philippines Inc; Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Athena is seeking a Partnership Manager in the Quezon City area who will bridge Athena Clients and their Executive Assistants. You will build and maintain partnerships, align resources, and ensure success across cultures and time zones on a global scale.

You will lead a team of 15–20 EAs with coaching and development, while monitoring performance and outcomes. This role emphasizes strategic thinking, relationship management, and driving client satisfaction worldwide.

Qualifications

• 2+ years managing teams and developing talent.
• 2+ years working with international stakeholders (ideally American clients).
• Proven ability to manage escalations and resolve conflicts.
• Experience managing client relationships.
• Strong coaching skills with development plans.
• Experience conducting root cause analysis and creating action plans.
• Comfort working night shifts and rotating schedules.

Responsibilities

• Build and maintain exceptional partnerships.
• Get to know clients and their Executive Assistants to anticipate needs and step in when matters require attention.
• Understand each client's business and personal strategies to determine priorities and capabilities.
• Align EA capabilities and resources to help clients reach their goals.
• Identify opportunities to deepen partnerships and drive mutual success.
• Manage through challenges and resolve conflicts quickly and diplomatically.

Skills

Team management

Client relationships

Escalation management

Coaching & development

Root cause analysis

Night shift flexibility

Cross-cultural communication

Education

Bachelor's degree in business/related field

MBA is a plus

Job description

About Athena

At Athena, we believe that exceptional leadership is built on a foundation of exceptional support. Our membership provides leaders with a dedicated Executive Assistant for daily support, an Executive Coach for growth and clarity, and a proprietary AI platform that enhances it all. Since 2021, we've supported thousands of leaders—from startup founders to C‑suite executives to solopreneurs. Our Quezon City hub plays a key role in this mission by training and supporting our Executive Assistants, making sure they have the skills, resources, and ongoing development they need to deliver elite support to Athena clients. As part of the Athena team, you'll help build and scale the infrastructure that makes these incredible partnerships possible.

Partnership Manager The Role Overview

As a Partnership Manager, you'll be the bridge between Athena Clients and their Executive Assistants. You'll set the foundation for a successful partnership by building relationships with clients, understanding what success looks like for them, and making sure their EA has everything they need to deliver exceptional support. When things don't go as planned, you're the one who steps in to keep the partnership on track.

Partnership Manager What You Do

• Build and maintain exceptional partnerships
• Get to know clients and their Executive Assistants well enough to anticipate needs and step in when it matters most
• Understand each client's business and personal strategies to determine their priorities and capabilities
• Align EA capabilities and resources to help clients reach their goals
• Identify opportunities to deepen partnerships and drive mutual success
• Manage through challenges
• Resolve conflicts quickly and diplomatically when partnerships hit rough patches
• Ensure clients are always covered, even when unforeseen circumstances arise
• Prioritize Athena's business interests and profitability while seeking mutually beneficial outcomes
• Develop and lead your team
• Lead a team of 15-20 Executive Assistants with coaching, feedback, and development
• Provide resources, training, and support necessary for EAs to consistently deliver world‑class service
• Set clear goals and track performance metrics
• Hold your team accountable for results and foster a culture of collaboration and high performance
• Think strategically and operate globally
• Blend operational expertise with relationship management to optimize processes and enhance client satisfaction
• Navigate cultural nuances across multiple countries and time zones
• Drive continuous improvement in how we serve clients

What You Bring

Required experience:

• 2+ years managing teams and developing talent
• 2+ years working with international stakeholders (ideally American clients)
• Proven ability to manage escalations and resolve conflicts effectively
• Experience managing client relationships
• Strong coaching skills with experience creating individualized development plans
• Experience conducting root cause analysis and creating action plans
• Comfort working night shifts and rotating schedules

Required skills:

• Excellent English communication (written and verbal)
• Strong relationship‑building abilities with executives and cross‑functional teams
• Strategic thinking and business acumen
• Performance management and accountability
• Adaptability in fast‑paced environments

Education:

• Bachelor's degree in business, marketing, or related field (MBA is a plus)

You'll excel in this role if you:

• Build trust quickly and maintain it over time
• Stay calm and solution‑oriented under pressure
• Balance empathy with accountability
• Communicate clearly across cultures and time zones
• Lead by example and inspire your team

At Athena, work actually works for you. Weekly pay, comprehensive benefits that fit your life (yes, even pet perks), and real growth opportunities with global reach. You'll work on an international stage with world‑class leaders where your ideas matter. This isn't about ticking boxes or following scripts—you're here to make a meaningful impact while building skills that transform your career trajectory. Greatness is contagious, and you'll be surrounded by curious, ambitious people who challenge the norm and grow together. Athena is a community of unconventional thinkers where success is mutual. From day one, you’ll be supported through intensive onboarding, hands‑on mentorship, and targeted development programs designed to accelerate your growth. Our high‑performance culture is fueled by collaboration, feedback, and a shared commitment to excellence, and we invest deeply in your development.