Global Partnerships Manager & Team Coach

Oraz Philippines Inc; Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Athena is seeking a Partnership Manager in the Quezon City area who will bridge Athena Clients and their Executive Assistants. You will build and maintain partnerships, align resources, and ensure success across cultures and time zones on a global scale.

You will lead a team of 15–20 EAs with coaching and development, while monitoring performance and outcomes. This role emphasizes strategic thinking, relationship management, and driving client satisfaction worldwide.

Qualifications

• 2+ years managing teams and developing talent.
• 2+ years working with international stakeholders (ideally American clients).
• Proven ability to manage escalations and resolve conflicts.
• Experience managing client relationships.
• Strong coaching skills with development plans.
• Experience conducting root cause analysis and creating action plans.
• Comfort working night shifts and rotating schedules.

Responsibilities

• Build and maintain exceptional partnerships.
• Get to know clients and their Executive Assistants to anticipate needs and step in when matters require attention.
• Understand each client's business and personal strategies to determine priorities and capabilities.
• Align EA capabilities and resources to help clients reach their goals.
• Identify opportunities to deepen partnerships and drive mutual success.
• Manage through challenges and resolve conflicts quickly and diplomatically.

Skills

Team management

Client relationships

Escalation management

Coaching & development

Root cause analysis

Night shift flexibility

Cross-cultural communication

Education

Bachelor's degree in business/related field

MBA is a plus

Job description

Athena is seeking a Partnership Manager in the Quezon City area who will bridge Athena Clients and their Executive Assistants. You will build and maintain partnerships, align resources, and ensure success across cultures and time zones on a global scale.

You will lead a team of 15–20 EAs with coaching and development, while monitoring performance and outcomes. This role emphasizes strategic thinking, relationship management, and driving client satisfaction worldwide.