Partner Tech Architect - AI-Driven SaaS Enablement

KMC Solutions

Taguig

Hybrid

PHP 2,400,000 - 3,800,000

Full time

4 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Talkdesk is seeking a highly skilled Partner Technical Architect to join our Partner Success team in the Philippines. You will serve as the technical backbone for our partners, providing expert guidance, support, and enablement to ensure their success in implementing and leveraging our Talkdesk platform.

You will bridge product and partner delivery, deliver technical workshops, and lead complex implementations while fostering strong partner relationships and proactive knowledge sharing across

Qualifications

At least 5 years in technical consulting or related customer-facing roles.
Experience supporting partner-facing technical engagements and software implementations.
Strong communication and relationship-building skills.
Experience with CCaaS/SaaS environments and workshops.
Ability to lead technical discussions and stakeholder meetings.

Responsibilities

Provide technical guidance, enablement, and hands-on support to partners.
Develop workshops, webinars, and enablement programs on architecture and AI capabilities.
Assist with complex implementations and issue resolution with partner teams.
Establish regular partner meetings and act as a trusted technical advisor.
Collaborate with engineering, product, and CX enablement to improve artifacts.

Skills

Technical consulting

CCaaS/SaaS experience

Stakeholder management

Communication skills

Implementation projects

Partner enablement

Job description

You will bridge product and partner delivery, deliver technical workshops, and lead complex implementations while fostering strong partner relationships and proactive knowledge sharing across

Get your free, confidential resume review.

or drag and drop your file here.