Partner Care & Renewal Specialist

AIA Hong Kong and Macau; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

MediCard Phils., Inc. in Makati is seeking a proactive Corporate Care Officer to nurture partner and intermediary relationships, ensuring renewal and satisfaction with MediCard's health solutions.

This role focuses on maintaining service quality across accounts and driving ongoing engagement. As part of the corporate care team, you will onboard new partners, conduct regular business reviews, and work with Operations to implement strategies.

Qualifications

Responsibilities

• Develop, maintain productive relationships with partners/intermediaries anchored on data-driven metrics and results.
• On-boarding and after-sales management of accounts; renewal-focused engagement with partners.
• Train, influence, and mentor other Corporate Care Officers and Associates.
• Work closely with internal stakeholders such as Operations to execute strategies.

Skills

Job description

MediCard Phils., Inc. in Makati is seeking a proactive Corporate Care Officer to nurture partner and intermediary relationships, ensuring renewal and satisfaction with MediCard's health solutions.

This role focuses on maintaining service quality across accounts and driving ongoing engagement. As part of the corporate care team, you will onboard new partners, conduct regular business reviews, and work with Operations to implement strategies.