Partner Account Manager

IMV INTERNATIONAL MICRO VILLAGE INC.; Davao City; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Professional development opportunities

Ongoing training programmes

Clear career progression pathways

Competitive remuneration

Flexible working arrangements when-fee

Job summary

IMV International Micro Village Inc. in Davao is seeking an experienced Partner Account Manager for a full-time role. You will manage key partner relationships, drive growth, and ensure high-quality service delivery across all partner accounts.

The role requires strong negotiation, communication, and relationship-building skills, with the ability to coordinate with internal teams to meet partner needs and deliver strategic account plans.

Qualifications

• Experience in account/partner management within a sales environment (B2B)
• Proven track record of growing strategic partner accounts
• Strong negotiation, communication and interpersonal skills
• Ability to manage multiple accounts with attention to detail

Responsibilities

• Develop and maintain strong relationships with key partners and serve as their primary contact
• Monitor partner performance against targets and provide regular reporting
• Identify upselling and cross-selling opportunities within the partner portfolio
• Coordinate with sales, marketing, operations and product teams to meet partner needs
• Conduct regular partner business reviews and plan for future growth
• Develop account strategies tailored to each partner's objectives
• Manage contract negotiations and ensure compliance with agreements
• Provide partners with training, resources and ongoing support
• Resolve partner concerns promptly and implement solutions
• Prepare reports on partner activity and market trends

Skills

Account management

Partner management

Negotiation

Communication

Relationship building

CRM systems

Account planning

Education

Bachelor's degree in Business, Sales, Marketing or related field

Tools

CRM systems

Job description

About the role

We are seeking an experienced Partner Account Manager to join IMV International Micro Village Inc. in Davao on a full-time basis. In this strategic role, you will be responsible for managing and nurturing key partner relationships, driving mutual growth and ensuring exceptional service delivery. As a Partner Account Manager, you will serve as the primary point of contact for our partners, working to strengthen partnerships and identify opportunities for business expansion. This position is critical to our sales strategy and directly impacts our ability to achieve ambitious revenue targets whilst maintaining strong, long-term relationships with valued partners.

Key responsibilities

• Develop and maintain strong, collaborative relationships with key partners, serving as their primary point of contact for all account-related matters
• Monitor partner performance against agreed targets and KPIs, providing regular reporting and analysis to support strategic decision-making
• Identify and capitalise on opportunities for business growth, upselling and cross-selling within the partner portfolio
• Coordinate closely with internal teams including sales, marketing, operations and product development to ensure partner needs are met
• Conduct regular partner business reviews to assess progress, address challenges and plan for future growth
• Develop and implement account strategies tailored to each partner's business objectives and market dynamics
• Manage contract negotiations and ensure compliance with partnership agreements and terms
• Provide partners with training, resources and ongoing support to maximise the success of their operations
• Resolve partner concerns and complaints promptly, implementing solutions that strengthen the relationship
• Prepare comprehensive reports on partner activity, market trends and recommendations for account optimisation

What we're looking for

• Proven experience in account management, partner management or relationship management within a sales environment, preferably in a B2B setting
• Demonstrated track record of successfully managing and growing strategic partner accounts
• Strong negotiation skills with the ability to reach mutually beneficial agreements
• Excellent communication and interpersonal skills, with the ability to build trust and credibility with partners and internal stakeholders
• Outstanding organisational skills and ability to manage multiple accounts simultaneously whilst maintaining attention to detail
• Proficiency in CRM systems and data management tools to track partner interactions and account performance
• Commercial acumen with the ability to understand partner business models and identify growth opportunities
• Problem-solving mindset with a proactive approach to addressing challenges and improving account performance
• Bachelor's degree in Business, Sales, Marketing or related field, or equivalent professional experience
• Ability to work independently whilst collaborating effectively within a team environment
• Preferred: Experience in international business or managing geographically dispersed partner networks

What we offer

At IMV International Micro Village Inc., we are committed to creating a supportive and rewarding work environment where our employees can thrive. We offer competitive remuneration packages commensurate with experience and performance. Our benefits include professional development opportunities, ongoing training programmes and clear career progression pathways. We foster a collaborative culture that values innovation, teamwork and continuous improvement. We provide a dynamic working environment where your contributions are recognised and rewarded. Work-life balance is important to us, and we encourage open communication regarding flexible working arrangements when feasible. We are committed to supporting the wellbeing and success of all our team members.

About us

IMV International Micro Village Inc. is a forward-thinking organisation dedicated to delivering innovative solutions and exceptional service to our partners and clients. Our mission is to build sustainable business relationships and create value through strategic partnerships and high-quality operations. We are committed to fostering a culture of excellence, integrity and collaboration. Based in Davao, we operate with a focus on understanding local market dynamics whilst maintaining international standards of service. Our team is passionate about driving growth and success for our partners, and we pride ourselves on our customer-centric approach and commitment to long-term partnership development.