P&C Insurance Support Specialist - Growth & Impact

Cognizant Consulting; Taguig; On-site; PHP 320,000 - 420,000; Full time

Job summary

Cognizant in the Philippines is seeking a customer service professional to support financial services clients from its Manila site. You\'ll handle policy inquiries, assist customers with loan products including auto and property loans, and maintain accurate records with a focus on accuracy and client satisfaction.

The role emphasizes clear communication, reliability, and a collaborative team environment, offering growth opportunities within a global tech-enabled services company.

Qualifications

• Strong verbal communication for client interactions.
• Customer service background in financial services or life insurance preferred.
• Experience with Auto Loan and Property Loan is preferred.
• Detail-oriented in handling policy inquiries.
• College graduate with 12 months contact center experience or 2-year undergraduate with 18 months BPO experience.

Skills

Verbal communication

Customer service

Financial services knowledge

Loan product knowledge

Detail-oriented

Education

College graduate with 12 months contact center experience OR 2-year undergraduate with 18 months BPO experience

Job description

Cognizant in the Philippines is seeking a customer service professional to support financial services clients from its Manila site. You\'ll handle policy inquiries, assist customers with loan products including auto and property loans, and maintain accurate records with a focus on accuracy and client satisfaction.

The role emphasizes clear communication, reliability, and a collaborative team environment, offering growth opportunities within a global tech-enabled services company.