P&C Insurance Support Specialist — Grow & Impact

Cognizant; Taguig; On-site; PHP 279,000 - 391,000; Full time

Job summary

Cognizant Philippines is seeking a customer service professional to support financial services accounts in a fast-paced environment. You will handle client inquiries, validate policy details, and ensure accurate information is provided to callers.

The ideal candidate has strong verbal communication, a background in contact centers, and familiarity with auto and property loan products. A college degree or equivalent BPO experience is preferred.

Qualifications

• Strong verbal communication for professional client interactions.
• Customer service background in financial services or life insurance preferred.
• Experience with Auto Loan, Property Loan is preferred.
• Detail-oriented in handling policy inquiries.
• College graduate w/ 12 months contact center experience OR 2-year undergraduate w/ 18 months BPO experience.

Skills

Verbal communication

Customer service

Financial services exposure

Auto loan knowledge

Property loan knowledge

Policy inquiries

Contact center experience

Education

College degree

2-year college coursework/BPO experience

Job description

Cognizant Philippines is seeking a customer service professional to support financial services accounts in a fast-paced environment. You will handle client inquiries, validate policy details, and ensure accurate information is provided to callers.

The ideal candidate has strong verbal communication, a background in contact centers, and familiarity with auto and property loan products. A college degree or equivalent BPO experience is preferred.