P&C Insurance Support Associate

Cognizant Consulting; Taguig; On-site; PHP 320,000 - 420,000; Full time

Job summary

Cognizant in the Philippines is seeking a customer service professional to support financial services clients from its Manila site. You\'ll handle policy inquiries, assist customers with loan products including auto and property loans, and maintain accurate records with a focus on accuracy and client satisfaction.

The role emphasizes clear communication, reliability, and a collaborative team environment, offering growth opportunities within a global tech-enabled services company.

Qualifications

• Strong verbal communication for client interactions.
• Customer service background in financial services or life insurance preferred.
• Experience with Auto Loan and Property Loan is preferred.
• Detail-oriented in handling policy inquiries.
• College graduate with 12 months contact center experience or 2-year undergraduate with 18 months BPO experience.

Skills

Verbal communication

Customer service

Financial services knowledge

Loan product knowledge

Detail-oriented

Education

College graduate with 12 months contact center experience OR 2-year undergraduate with 18 months BPO experience

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Strong verbal communication for professional client interactions
• Customer service background in financial services or life insurance preferred
• Experience with Auto Loan, Property Loan is preferred
• Detail-oriented in handling policy inquiries
• College graduate w/ 12 months contact center experience OR 2-year undergraduate w/ 18 months BPO experience

Why Join Us:

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.