Owners Corporation Assistant

Cloudstaff Philippines Inc.; Angeles; On-site; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Employee Share Units

Dream Points

Health and life insurance

Career advancement

Flexible leave credits

In-house psychiatrist

International career growth

Mental Wellness EAP Lifeworks

Social Clubs & SIGs

Mid-Year Parties

Referral incentives

Job summary

Cloudstaff Philippines Inc. is seeking an Owners Corporation Assistant to support the Owners Corporation Manager in daily office operations for property management.

The role serves as the central contact for stakeholders and helps implement applicable property legislation under supervision. The position involves coordinating maintenance, handling enquiries, preparing meeting records, and maintaining property information.

Qualifications

• Respond to general enquiries from stakeholders including owners, contractors and agents.
• Coordinate maintenance and repairs of properties and facilities.
• Monitor and report on financial activities and maintain business records.

Responsibilities

• Assist with planning and organising Owners Corporation meetings including follow up paperwork and activities.
• Review AGM recordings and draft meeting minutes for Manager review/publication.
• Collect and process property information and reports as required by management.
• Answer phone calls and attend to email enquiries.

Job description

Job Description

The Owners Corporation Assistant provides support to the Owners Corporation Manager in the general day
to day running of the office and performs duties as outlined below in relation to the management of Owner’s
Corporations. The Owners Corporation Assistant is a central point of contract for all stakeholders. They need
to be able to liaise with the Owners Corporation Manager to implement basic aspects of the applicable
Victorian Owners Corporation legislation and other specific property related disciplines.

The Owners Corporation Assistant carries out their duties under limited supervision and is responsible and accountable for their work under the broad scrutiny and direction of the Owners Corporation Manager.

Qualifications and Requirements

Activities:

• Respond to general enquiries from stakeholders including owners, contractors and agents;
• Conduct various tasks to meet clients’ needs and expectations;
• Coordinate maintenance and repairs of properties and facilities;
• Participate in developing and establishing property and facilities contracts;
• Monitor and report on financial activities and maintain business records;
• Select and appoint contractors.

General and Administration:

• Assist with planning and organising Owners Corporation meetings including follow up paperwork and activities;
• Review AGM recordings, preparation of draft meeting minutes for Manager review/publication;
• Cooperation with other Strata Staff Team members in relation to arrears recovery;
• Collect and process property information and reports as required by management;
• Create, distribute and complete ballots of Owners Corporation members;
• Answer phone calls and attend to email enquiries;
• Other duties as directed by the Owners Corporation Manager.

Key Result Areas

• Provide information and assistance to stakeholders regarding properties in accordance with relevant legislation;
• All queries to be responded to within 24 hours (business days). If further time is required, this must be communicated to the stakeholder;
• Maintaining information and property history in the Urbanise database on a daily basis;
• Action maintenance items in a timely manner;
• Liaison with Owners Corporation Manager regarding outstanding items;
• Produce accurate work reports as requested.

Perks and Benefits

• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding on useful items like appliances, kitchenettes, etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Unlimited cash incentives for hired referrals