Overseas Switchboard Operator – Naval Communications

Amentum; Philippines; On-site; PHP 2,462,000 - 4,000,000; Full time

Job summary

Amentum is seeking a Switchboard Operator to support a US Navy program on Diego Garcia. The role involves operating and managing a telephone switchboard, directing calls, and delivering customer service with discretion in a remote overseas environment.

You will handle high call volumes, maintain call routing information, and participate in emergency communications per established procedures. Travel and security requirements apply.

Qualifications

• High school diploma or equivalent required.
• 1-3 years in switchboard or customer service.
• Excellent communication and interpersonal skills.
• Ability to manage high call volumes under pressure.
• Passport valid for international travel and ability to obtain visas.

Responsibilities

• Operate and manage the telephone switchboard to answer, screen, and direct calls.
• Resolve inquiries promptly or route to appropriate department.
• Maintain call routing information and logs.
• Assist in emergency communications per escalation protocols.
• Handle sensitive information discreetly.

Skills

Excellent communication

Multitasking

Problem solving

Customer service experience

English proficiency

Travel ability

Education

High school diploma or equivalent

Tools

Telecommunications equipment

Job description

Amentum is seeking a Switchboard Operator to support a US Navy program on Diego Garcia. The role involves operating and managing a telephone switchboard, directing calls, and delivering customer service with discretion in a remote overseas environment.

You will handle high call volumes, maintain call routing information, and participate in emergency communications per established procedures. Travel and security requirements apply.