Outlet Manager- The Cellar

Hyatt Hotels Corporation; Manila; On-site; PHP 600,000 - 750,000; Full time

Job summary

Grand Hyatt Manila is seeking an Outlet Manager- The Cellar to oversee daily restaurant operations, ensuring exceptional guest service and premium product presentation. The role requires leadership to drive efficiency and profitability in a luxury setting.

The ideal candidate has a progressive F&B background in a 5-star property, strong communication skills, and a dedication to staff development. Local candidates with working rights are encouraged to apply.

Qualifications

• Progressive career in F&B service, in a 5-star luxury property.
• Proficiency in occupational health and safety standards.
• Superior communication and customer service skills.
• Strong management and leadership capabilities.
• Passion for working with people and guest experience.

Responsibilities

• Oversee day-to-day operations of the hotel restaurant and ensure seamless service.
• Maintain efficient and profitable restaurant operations with Grand Hyatt standards.
• Provide proper product and service training to associates to empower peak performance.
• Ensure optimal resource utilization and exceptional guest experiences.

Skills

F&B service

Leadership

Health & safety

Customer service

People management

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Grand Hyatt Manila offers a myriad of exceptional experiences and dramatic dining concepts, making it a true destination within a destination. Guided by our #LivingGrand philosophy, we create moments of more in everything we do—elevating guest experiences through exceptional service, thoughtful design, and genuine care.

At Hyatt, our purpose is to care for people so they can be their best. We are committed to fostering an inclusive culture where colleagues feel respected, valued, and empowered to bring their authentic selves to work. We believe diverse perspectives strengthen our teams and enrich the experiences we create for our guests.

We are looking for a well-experienced Outlet Manager- The Cellar who will oversee the day-to-day operations of the hotel’s restaurant. In this role, you will oversee all aspects of the restaurant operations while providing exceptional customer service and product presentation.

You will ensure that the restaurant operates efficiently and profitably while maintaining a level of service that is uniquely Grand Hyatt. You will be responsible for the optimal utilization of resources and ensure that associates are equipped with the proper product and service training that will allow them to be their best every day.

Qualifications

Ideal candidates shall meet the following criteria:

• Progressive career in F&B Service gained in a 5-star luxury property, with at least 2 years of experience in a similar role
• Proficiency in occupational health and safety standards
• Superior communication and customer service skills
• Strong management and leadership capabilities
• Passion for working with people
• This position is open to local candidates or Philippine passport holder with valid working rights.

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