Warehouse Manager - SCommerce (San Pedro, Laguna)

Shopee; Manila; Hybrid; PHP 1,200,000 - 2,100,000; Full time

Job summary

Shopee Philippines is seeking a Senior Warehouse Manager to oversee end-to-end warehouse operations in the Manila area. You will ensure efficiency, policy alignment with the company vision, and strong analytics to guide strategic decisions.

Lead a team, manage inbound/outbound/logistics, monitor KPIs, budgets, and reporting while maintaining SLAs and ensuring safety and compliance across all warehousing activities.

Qualifications

• Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or related field
• 8-10 years total work experience focusing on warehouse operations
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
• Strong knowledge of warehousing KPIs
• Hands on experience with warehouse management software and databases
• Strong problem solving, presentation, communication, and interpersonal skills
• Must be willing to be assigned in San Pedro, Laguna

Responsibilities

• Oversee the overall warehouse operations
• Strategically manage warehouse per company policies and vision
• Analyze data and provide recommendations for strategic initiatives
• Manage analyses including cost/benefit, costs, forecasts, and feasibility
• Oversee inbounding of inventory, returns, and outbound operations; ensure SLAs
• Develop staff for current roles and future challenges
• Initiate and enforce optimal operational policies
• Adhere to warehousing and handling requirements
• Manage warehouse cost and budget
• Produce regular reports: KPIs, shrinkage, stock movement, costs
• Receive feedback and monitor service quality

Skills

Leadership

Analytics

KPI knowledge

Data analysis

Presentation skills

Communication

Interpersonal skills

Problem solving

Education

Bachelor’s degree in Business Administration, Supply Chain, Industrial Engineering, or related field

Tools

Warehouse management software

Databases

Job description

Job Description

• Oversee the overall warehouse operations
• Strategically manage warehouse in compliance with company’s policies and vision
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market
• Manage various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing and handling requirements
• Manage overall warehouse cost and budget
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports
• Receive feedback and monitor the quality of services provided

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field
• 8-10 years total work experience focusing on warehouse operations, or related field
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Strong problem solving, presentation, communication, and interpersonal skills
• Must be willing to be assigned in San Pedro, Laguna