Outbound Sales Team Lead: Coaching & Performance

MOVATE PHILIPPINES INC.; Taguig; On-site; PHP 480,000 - 720,000; Full time

Job summary

Responsibilities include monitoring metrics, conducting regular coaching, and implementing improvement plans. Onsite at McKinley Hill with flexible shifts, you can lead and energize a high‑performing sales force.

Qualifications

• At least 2 years and up of Team Lead/Supervisor experience in outbound sales/BPO.
• Proven experience coaching sales reps and driving results.
• Strong understanding of sales metrics and productivity drivers.
• Demonstrated ability to achieve and exceed team targets.
• Experience managing attendance, adherence and engagement.
• Willingness to work onsite in McKinley Hill, Taguig with shifting schedules.

Responsibilities

• Lead and manage a team of outbound sales reps to hit daily, weekly, and monthly targets.
• Monitor key metrics like conversion, productivity, quality, and attendance.
• Conduct regular coaching, reviews, and one-on-one sessions.
• Identify gaps and implement coaching plans and performance improvements.
• Track attendance, punctuality, and team engagement; motivate the team.

Skills

Team leadership

Outbound sales

Coaching

Performance management

Productivity drivers

Job description

Responsibilities include monitoring metrics, conducting regular coaching, and implementing improvement plans. Onsite at McKinley Hill with flexible shifts, you can lead and energize a high‑performing sales force.