Outbound Sales Representative for Medical account

Fair Trade Outsourcing; Iloilo City; On-site; PHP 223,000 - 391,000; Full time

Job summary

Fair Trade Outsourcing is seeking a proactive sales professional in Iloilo City to drive outbound calls, qualify prospects, and close deals. You will communicate product value, manage the full sales cycle, and document activities in the CRM.

The role emphasizes achieving targets, collaborating with cross-functional teams, and maintaining high-quality customer interactions in a fast-paced environment.

Qualifications

• Proven experience in sales, telesales, inside sales, business development, lead generation, customer retention, or customer service roles; sales closing preferred.
• Able to meet or exceed sales targets and revenue goals.
• Strong consultative selling, negotiation, persuasion, and objection-handling skills.
• Excellent verbal communication and ability to build rapport over the phone.
• Active listening and customer discovery to identify needs and propose solutions.
• Familiar with CRM software, sales engagement platforms, and lead management tools.
• Manage multiple sales opportunities and maintain accurate records.
• Strong organizational, time management, and follow-up skills.
• Thrive in a fast-paced, target-driven environment; be self-motivated and resilient.
• Work well independently and in a team; willing to collaborate.
• Strong problem-solving to address customer concerns while ensuring a positive experience.

Responsibilities

• Initiate outbound calls to prospective customers based on lead lists and campaigns.
• Qualify prospects by identifying needs, budget, and decision timelines.
• Present products and services with tailored value propositions.
• Manage the sales process from contact to closing.
• Build rapport to increase trust and opportunities.
• Meet or exceed sales quotas and KPIs.
• Follow call guides and consultative selling techniques.
• Address inquiries, overcome objections, and propose solutions.
• Document interactions and updates in the CRM system.
• Conduct timely follow-up to nurture prospects and convert sales.
• Collaborate with sales, quality, training, and operations teams to improve effectiveness.
• Keep knowledge current on products, promotions, and industry trends.
• Provide feedback to management on customer needs and market insights.
• Adhere to company policies and compliance during sales activities.

Skills

Sales experience

Telesales

Inside sales

Business development

Lead generation

Customer retention

Customer service

Sales closing

Target achievement

Consultative selling

Negotiation

Persuasion

Objection handling

Verbal communication

Active listening

Customer discovery

CRM software

Sales tools

Pipeline management

Organization skills

Time management

Follow-up

Fast-paced environment

Self-motivated

Resilient

Results-driven

Teamwork

Problem-solving

Job description

RESPONSIBILITIES

• Initiate outbound calls to prospective customers based on provided lead lists, CRM systems, marketing campaigns, referrals, and other lead sources.
• Qualify prospective customers by identifying needs, purchasing interest, decision-making authority, budget considerations, and buying timelines.
• Present company products and services over the phone, effectively communicating features, benefits, and value propositions tailored to customer needs.
• Manage the sales process from initial contact through qualification, objection handling, negotiation, and successful sale conversion.
• Build rapport and establish positive customer relationships to increase trust, engagement, and sales opportunities.
• Achieve or exceed established sales quotas, revenue targets, conversion metrics, and other key performance indicators.
• Follow approved call guides and sales methodologies while utilizing effective consultative selling techniques.
• Address customer inquiries, overcome objections, and recommend solutions that align with customer needs and business objectives.
• Accurately document customer interactions, sales activities, pipeline updates, and outcomes within the CRM system.
• Conduct timely follow-up calls and communications to nurture prospects and maximize sales conversion opportunities.
• Collaborate with sales, quality, training, and operations teams to improve sales effectiveness and customer experience.
• Continuously update knowledge of company products, services, promotions, industry trends, and competitor offerings to effectively position solutions to customers.
• Provide feedback to management regarding customer needs, buying trends, market insights, and opportunities for process improvement.
• Adhere to all company policies, procedures, client requirements, quality standards, and applicable compliance regulations during sales activities.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Proven experience in sales, telesales, inside sales, business development, lead generation, customer retention, or customer service roles. Sales closing experience is preferred.
• Demonstrated ability to meet or exceed sales targets, revenue goals, conversion metrics, or other performance objectives.
• Strong consultative selling, negotiation, persuasion, and objection-handling skills.
• Excellent verbal communication skills with the ability to build rapport and influence customer purchasing decisions over the phone.
• Strong active listening and customer discovery skills to identify customer needs and recommend appropriate solutions.
• Familiarity with CRM software, sales engagement platforms, and lead management tools.
• Ability to manage multiple sales opportunities and maintain accurate records of customer interactions and sales activities.
• Strong organizational, time management, and follow-up skills.
• Ability to thrive in a fast-paced, target-driven environment and adapt to changing business requirements.
• Self-motivated, resilient, and results-oriented with a strong commitment to achieving sales goals.
• Ability to work independently and collaboratively within a team environment.
• Strong problem-solving skills and the ability to effectively address customer concerns while maintaining a positive customer experience.