Customer Service Representative

Trinity Workforce Solutions, Inc.; Pasig; On-site; PHP 1,138,304 - 1,422,880; Full time

Job summary

A leading recruitment firm in Philippines is seeking an enthusiastic candidate for a sales position that involves high-volume outbound calls and engaging potential customers. The role requires strong communication skills, adaptability, and an eagerness to grow into a sales or business development role. Experience in call centers or sales, as well as familiarity with CRM tools, is preferred. This is an excellent opportunity for motivated individuals looking to develop their sales career.

Qualifications

• Street-smart, adaptable, and fast learner.
• Strong verbal and written communication skills.
• Comfortable making high-volume calls daily.
• Internet-savvy and strong research abilities.
• Eagerness to grow into a sales or business development role.
• Prior experience in inside sales for the North American market is a plus.
• Experience in a call center or outbound sales environment.
• Familiarity with sales tools or CRMs (e.g., HubSpot, Salesforce).

Responsibilities

• Conduct high-volume outbound calls to prospects and leads.
• Engage potential customers with clear, confident, and compelling communication.
• Research prospects and gather market intelligence using internet tools.
• Identify and qualify leads for sales or business development follow-up.
• Maintain detailed records of interactions and outcomes in CRM tools.
• Collaborate with the sales team to support pipeline growth.

Job description

Responsibilities

• Conduct high-volume outbound calls to prospects and leads
• Engage potential customers with clear, confident, and compellingcommunication
• Research prospects and gather market intelligence using internet tools
• Identify and qualify leads for sales or business development follow-up
• Maintain detailed records of interactions and outcomes in CRM tools
• Collaborate with the sales team to support pipeline growth

Qualifications

• Street-smart, adaptable, and fast learner
• Strong verbal and written communication skills
• Comfortable making high-volume calls daily
• Internet-savvy and strong research abilities
• Eagerness to grow into a sales or business development role
• Prior experience in inside sales for the North American market is a plus
• Experience in a call center or outbound sales environment
• Familiarity with sales tools or CRMs (e.g., HubSpot, Salesforce