Customer Service Representative | CSR Role | Apply Now
Neksjob Philippines
14 days+
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Benefits offered by this job
Job summary
An international customer service provider in Iloilo City is looking for motivated individuals to join their team. Responsibilities include handling inbound and outbound customer calls, providing accurate information, and resolving customer concerns. The ideal candidate should be a high school graduate with excellent English communication skills and a customer-focused mindset. The position offers a competitive salary, health benefits, comprehensive training, and opportunities for career growth.
Qualifications
- Must possess excellent English communication skills.
- Attitude and mindset geared towards customer satisfaction.
- Ability to learn new systems and basic computer skills.
- Basic computer skills and ability to learn new systems.
Responsibilities
- Handle customer calls via phone, email, or chat.
- Provide accurate information about products/services.
- Resolve customer concerns efficiently.
- Document interactions accurately.
Skills
Excellent English communication skills
Positive attitude
Customer-focused mindset
Basic computer skills
Education
High school graduate or above
Job description
We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.
Responsibilities
- Handle customer calls via phone, email, or chat
- Provide accurate information about products/services to international clients
- Resolve customer concerns efficiently and professionally
- Document interactions accurately in the system
Requirements
- High school graduate or above
- Excellent English communication skills
- Positive attitude and customer-focused mindset
- Basic computer skills and ability to learn new systems
Benefits
- Competitive salary with international account premium
- Health benefits
- Career growth opportunities
- Comprehensive training and support
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