Bilingual Spanish-English CSR: Customer Support Pro

Recruitify_HR; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Recruitify_HR in the Philippines seeks a seasoned bilingual customer service specialist to support Spanish-speaking clients. You will handle inquiries in English and Spanish, resolve issues, and provide product information with empathy.

In a fast-paced, high-volume environment, you will maintain thorough interaction records, collaborate with teammates to improve service efficiency, and participate in training to advance language and service skills.

Qualifications

• Bachelor's degree required.
• 5–8 years experience in customer service.
• Proficiency in both Spanish and English.
• Strong communication skills.

Responsibilities

• Provide excellent customer service to Spanish-speaking clients.
• Assist customers with inquiries, complaints, and product information in both English and Spanish.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Maintain detailed records of customer interactions and transaction details.
• Participate in training and development programs to enhance language and service skills.

Skills

Bilingual Spanish-English

Education

Bachelor's degree

Job description

Recruitify_HR in the Philippines seeks a seasoned bilingual customer service specialist to support Spanish-speaking clients. You will handle inquiries in English and Spanish, resolve issues, and provide product information with empathy.

In a fast-paced, high-volume environment, you will maintain thorough interaction records, collaborate with teammates to improve service efficiency, and participate in training to advance language and service skills.