Outbound Call Virtual Assistant

VA Masters

Batac

On-site

PHP 300,000 - 500,000

Full time

5 days ago
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Job summary

vamasters, Inc. is seeking an Outbound Calling Specialist to initiate conversations with business owners. You will follow up on letters and emails, gauge openness to confidential talks, and schedule calls with our leadership team.

The ideal candidate communicates professionally, maintains discretion, and handles follow-ups, callbacks, and CRM logging with accuracy while respecting deadlines and confidentiality.

Qualifications

  • Proven outbound calling experience with business owners or senior decision-makers.
  • Excellent spoken English with a professional and mature phone presence.
  • Strong judgment and discretion when handling confidential conversations.
  • Experience setting appointments and managing callbacks and follow-ups.
  • Comfort logging calls and notes in a CRM accurately.
  • Quick learner of industry terminology with ease.
  • Reliable internet and a quiet, professional calling environment.
  • Deadline-conscious and able to work with minimal supervision.
  • Strong verbal and written communication skills.

Responsibilities

  • Place outbound calls to business owners from a provided list, referencing prior outreach.
  • Introduce our firm professionally and assess openness to a confidential conversation.
  • Book 20–30 minute calls into leadership calendars for interested owners.
  • Schedule and manage callbacks and follow-ups to maximize opportunities.
  • Log every call in our CRM with dispositions and concise notes.
  • Refer substantive questions to leadership, avoiding price or deal terms.
  • Maintain tact and confidentiality in every conversation.
  • Learn key industry terms to hold credible, natural conversations.

Skills

Outbound calling
English proficiency
Discretion & judgment
Appointment setting
CRM logging
Industry terminology
Independent work
Verbal communication
Written communication

Tools

HubSpot
Salesforce
Pipedrive
Calendly
Google Calendar

Job description

Job Summary:

As an investment firm seeking to acquire an established, well-run business, we are looking for a polished Outbound Calling Specialist to start conversations with business owners. You will follow up on letters and emails we have already sent, find out whether each owner is open to a confidential discussion, and book qualified calls with our leadership team. A mature, articulate phone professional with sound judgment, a natural conversational style, and the discretion to handle sensitive conversations with care is the ideal fit.

Key Responsibilities:
  • Place outbound calls to business owners from a provided list, referencing our prior letter or email outreach
  • Introduce our firm professionally and ask whether the owner is open to a confidential conversation about a potential transaction
  • Book 20 to 30 minute calls directly into our leadership team's calendar for interested owners
  • Schedule and manage callbacks and future follow-up dates so no opportunity is missed
  • Log every call in our CRM with an accurate disposition and clear, concise notes
  • Refer substantive questions to our leadership team without discussing price, valuation, or deal terms
  • Handle every conversation with tact and strict confidentiality
  • Learn key industry terms and talking points well enough to hold credible, natural conversations
Mandatory Skills:
  • Proven outbound calling experience with U.S. business owners or senior decision-makers
  • Excellent spoken English with a professional, mature, and conversational phone presence
  • Strong judgment and discretion when handling sensitive or confidential conversations
  • Experience setting appointments and managing callbacks and follow-ups
  • Comfort logging calls, dispositions, and notes accurately in a CRM
  • Quick learner who picks up industry terminology at a working level with ease
  • Reliable internet connection and a quiet, professional calling environment
  • Sharp-eyed, deadline-conscious, and reliable without supervision
  • Strong verbal and written communication skills
Preferred Skills:
  • Experience in M&A, business brokerage, private equity, or deal sourcing outreach
  • Experience calling owners of small and mid-sized businesses
  • Familiarity with CRM platforms such as HubSpot, Salesforce, or Pipedrive
  • Experience booking meetings through tools such as Calendly or Google Calendar
  • Background following up on direct mail or email outreach campaigns
  • Exposure to regulated or specialized service industries
Why Join Us:

You will be the first voice many business owners hear from our firm, and your conversations will directly shape the opportunities our team pursues. We offer a professional, supportive environment, close collaboration with experienced leaders, and real exposure to how business acquisitions come together.

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